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Training Within Industry: Problem Solving Problem Solving

Training Within Industry: Problem Solving Problem Solving

Training Within Industry is the structural genesis of Lean Manufacturing and the heart of kaizen the practice of small continuous improvements. From the Toyota Production System to the standardization of training retail sales clerks Training Within Industry proves that true innovation is timeless. The training material contained in this 8 1/2 x 11 118 page Training Within Industry book is as applicable today as it was when it was first written down decades ago. | Training Within Industry: Problem Solving Problem Solving

GBP 28.99
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Training Within Industry: Program Development Program Development

Training Within Industry: Program Development Program Development

Training Within Industry is the structural genesis of Lean Manufacturing and the heart of kaizen the practice of small continuous improvements. From the Toyota Production System to the standardization of training retail sales clerks Training Within Industry proves that true innovation is timeless. The training material contained in this 8 1/2 x 11 124 page Training Within Industry book is as applicable today as it was when it was first written down decades ago. | Training Within Industry: Program Development Program Development

GBP 28.99
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Training Within Industry: Job Instruction Job Instruction

Training Within Industry: Job Instruction Job Instruction

Training Within Industry is the structural genesis of Lean Manufacturing and the heart of kaizen the practice of small continuous improvements. From the Toyota Production System to the standardization of training retail sales clerks Training Within Industry proves that true innovation is timeless. The training material contained in this 8 1/2 x 11 84 page Training Within Industry book is as applicable today as it was when it was first written down decades ago. | Training Within Industry: Job Instruction Job Instruction

GBP 28.99
1

5S Office Training Package (Spanish)

5S Office Training Package (Spanish)

Lean organizations know that for a 5S program to be successful there needs to be implementation throughout all areas of the business. Marketing design accounting engineering and other departments benefit from 5S just as much as the shop floor. Enna understands the importance and difficulties of transferring a 5S program to the worker so we have developed a solution for companies wishing to begin or sustain a 5S office program. | 5S Office Training Package (Spanish)

GBP 375.00
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Value Stream Mapping: Facilitator Guide

Value Stream Mapping: Facilitator Guide

The Value Stream Mapping Facilitator Guide provides the structure to help guide the facilitator through the Value Stream Mapping process. This guide is the center of the VSM training package. Enna's Value Stream Mapping Facilitator Guide is designed to let you communicate and lead the process of developing your current and future state maps. This allows you to perform your workshops with confidence and lead your initiative internally. | Value Stream Mapping: Facilitator Guide

GBP 190.00
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Classic Kaizen Workshop Facilitator Guide

Classic Kaizen Workshop Facilitator Guide

Enna's Classic Kaizen Workshop Facilitator Guide is designed with all company employees in mind and for you to perform the workshop away from the shop floor. When it comes to creating a Kaizen mindset within your organization effective communication and training are paramount. The key to sustaining continuous improvement within a Kaizen system is having the ability to train and conduct a Kaizen workshop internally. For this to take place internal trainers require a practical and information rich guide to maximize their efforts.

GBP 240.00
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Facilitating Rapid Process Improvement Workshops The Self-Study Guide for Lean Leaders

Facilitating Rapid Process Improvement Workshops The Self-Study Guide for Lean Leaders

This is a self-study guide for facilitators of rapid process improvement workshops that helps anyone who feels like they aren’t truly gaining the full results of improvement initiatives and kaizen events. They know they can do better but don’t know how. The author an experienced facilitator in government and nonprofits speaks to the facilitator through coaching notes and actual workshop documents and techniques so the reader can fully understand how greater results are achieved. This guide takes the reader through a step-by-step path of a newly created workshop agenda. The author has parsed the workshop path into more manageable parts easier for both the facilitator and the team. These parts split the improvement work into two sections: removing the unnecessary and smoothing out the flow. Smoothing out the flow is divided further into: When the work is coming in When the product/person is going through the process How the work is performed In addition the author includes newly created tools and training content. For example a data-gathering table points the facilitator to what data need to be collected when. Training for the team includes making sure they understand the structure of a process as well as to instruct them and define how a Lean process actually functions. This distinction is important because all improvements are not necessarily Lean improvements. Several bodies of knowledge are incorporated into this guide––not only Lean and Six Sigma but internal auditing organizational development and statistics. Essentially this guide includes tips nuances and original tools that are missing from the traditional training of facilitators of kaizen events. It provides enough information for the facilitator to think in a creative way. | Facilitating Rapid Process Improvement Workshops The Self-Study Guide for Lean Leaders

GBP 39.99
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5S Office Version 1 Facilitator Guide

5S Office Version 1 Facilitator Guide

Enna's 5S Office Facilitator Guide is designed with the worker in mind and to allow for the performance of the workshop away from the shop floor. When it comes to managing sustainable change within your organization effective communication and training are paramount. The key to sustainable success in a Office 5S program is having the ability to train and conduct workshops internally. For this to take place internal trainers require a practical and information rich guide to maximize their efforts. | 5S Office Version 1 Facilitator Guide

GBP 200.00
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Lean Mfg Workshop Facilitator Guide

Lean Mfg Workshop Facilitator Guide

Enna's Lean Manufacturing Workshop Facilitator Guide is designed with all company employees in mind. It enables you to perform workshops in-house. When it comes to creating a Lean mindset within your organization effective communication and training are paramount. With the importance of a Lean Mfg program the key to sustaining continuous improvement is having the ability to train and conduct a Lean workshop internally. For this to take place internal trainers require a practical and information rich guide to maximize their efforts. | Lean Mfg Workshop Facilitator Guide

GBP 240.00
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Human-Centered Lean Six Sigma Creating a Culture of Integrated Operational Excellence

Human-Centered Lean Six Sigma Creating a Culture of Integrated Operational Excellence

This book focuses on the human side of organizational culture. The authors approach organizational culture from the perspective of alignment to mission vision and values. Using a Lean Six Sigma structure the sequence of chapters begins with the organization and its structure then drills through strategic operational and tactical levels of process and behavior which establish and grow the overall culture of the organization over time. The book begins with foundational principles of organization through the necessity of aligning processes and systems to mission and vision assessment gap analysis for improvement prioritization and chapters on qualitative and quantitative approaches for reducing variation and improving systems and behavior. Through this book readers will: Learn the foundation and core concepts of the organization Discover the right focus of shifting the culture of the organization Recognize the building blocks of organizational culture and how to integrate them into a successful customer-focused system of interconnected processes Focus on people as drivers of technology rather than the reverse Explore techniques to address the challenges and concerns of today’s training and deployment for organizational performance excellence Use the chapters as short discussions or training workshops for either internal education or public/private technical education. | Human-Centered Lean Six Sigma Creating a Culture of Integrated Operational Excellence

GBP 25.99
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Sustaining Lean Creating a Culture of Continuous Improvement

Sustaining Lean Creating a Culture of Continuous Improvement

Lean is about building and improving stable and predictable systems and processes to deliver to customers high-quality products/services on time by engaging everyone in the organization. Combined with this organizations need to create an environment of respect for people and continuous learning. It’s all about people. People create the product or service drive innovation and create systems and processes and with leadership buy-in and accountability to ensure sustainment with this philosophy employees will be committed to the organization as they learn and grow personally and professionally. Lean is a term that describes a way of thinking about and managing companies as an enterprise. Becoming Lean requires the following: the continual pursuit to identify and eliminate waste; the establishment of efficient flow of both information and process; and an unwavering top-level commitment. The concept of continuous improvement applies to any process in any industry. Based on the contents of The Lean Practitioners Field Book the purpose of this series is to show in detail how any process can be improved utilizing a combination of tasks and people tools and introduces the BASICS Lean® concept. The books are designed for all levels of Lean practitioners and introduces proven tools for analysis and implementation that go beyond the traditional point kaizen event. Each book can be used as a stand-alone volume or used in combination with other titles based on specific needs. Each book is chock-full of case studies and stories from the authors’ own experiences in training organizations that have started or are continuing their Lean journey of continuous improvement. Contents include valuable lessons learned and each chapter concludes with questions pertaining to the focus of the chapter. Numerous photographs enrich and illustrate specific tools used in Lean methodology. Sustaining Lean: Creating a Culture of Continuous Improvement focuses on standard work audits training Lean Practitioner certification Hoshin planning Lean Leadership and how to run effective meetings. The authors discuss the cultural transformation which must occur to create a Lean culture by understanding what the components are in this culture. The importance of training and the value of the person are also discussed as is what it takes to be a Lean leader. | Sustaining Lean Creating a Culture of Continuous Improvement

GBP 38.99
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Theory of Constraints Creative Problem Solving

Theory of Constraints Creative Problem Solving

This book was written to assist professionals and students to become proactive in their own education improve thinking resolve personal and interpersonal conflicts improve pedagogy manage departmental affairs and guide administrative decisions. The text captures the practical experience of the authors with and formal training in TOC to address many of the issues facing today’s education stakeholders. The text is designed to teach methods for 1) win-win conflict resolution 2) decision-making 3) problem solving and 4) analysis of systems using TOC’s powerful logic-based graphical Thinking Process tools. A creative thinker can identify plan and achieve his or her goals just knowing the Thinking Process Tools. | Theory of Constraints Creative Problem Solving

GBP 31.99
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The Basics of Quality Auditing

The Basics of Quality Auditing

As the latest addition to The Basics Series The Basics of Quality Auditing provides an inexpensive and easy-to-follow WHO WHAT WHERE WHEN WHY and HOW format that is perfect for training. It discusses the four main questions all audits should answer: Is there a procedure? Is the procedure being followed? Does the procedure meet the needs of the system? and What must be changed or improved to increase the output quality? After explaining the audit process the book illustrates how audit programs are currently being used and how they have evolved beyond the standard uses of policing actions or procuring information about a supplier to becoming a continuous improvement tool. The appendix provides sample audit forms and checklists that auditors can model.

GBP 175.00
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Health Informatics Multidisciplinary Approaches for Current and Future Professionals

Health Informatics Multidisciplinary Approaches for Current and Future Professionals

True wellness innovation requires the recruitment of multi-disciplinary participants. This book breaks the mold with examples from healthcare experts and other professionals who have leveraged informatics to better the lives of their constituents. — Jason Helgerson Founder & CEO Helgerson Solutions Group LLC Developed for those training in academic centers as well as for those already out in the field this book looks at how attorneys behavioral health experts business development experts chief information officers chief medical officers chief nursing information officers consumer advocates cryptographic experts futurists geneticists informaticists managed care executives nurses pharmacists physicians public health professionals software developers systems security officers and workforce experts are collaborating on a team-based IT-enabled approach to improve healthcare. | Health Informatics Multidisciplinary Approaches for Current and Future Professionals

GBP 66.99
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Developing Leadership Excellence A Practice Guide for the New Professional Supervisor

Developing Leadership Excellence A Practice Guide for the New Professional Supervisor

Professional Supervision is a core component of maintaining professional practice and accreditation for many professions particularly in the community and human services sector. Professions such as Social Workers Occupational Therapists Physiotherapists Teachers Nurses Midwives Doctors Counsellors and Psychologists are encouraged to access regular professional supervision as part of maintaining professional standards in their role; engage self care; promote ongoing growth and development; and meet organisational requirements. Throughout her career Tracey Harris had had a passion for the role that professional and operational supervision has in the workplace. She has developed a systematic framework that ensures supervision remains effective and sustainable over time. As part of the supervision platform and system Tracey has developed a range of unique resources tools and documents for beginning supervisory practitioners to assist them to develop the necessary skills to feel confident and supported in their new role. She has developed seven integrated supervision models that provide a common language framework for all roles in the organizational and business context. Developing Supervisory Excellence: A Practice Guide for the New Professional Supervisor is the first text of its kind to integrate the existing frameworks of supervision into a comprehensive model of practice providing new supervisors with a clear procedural and practice guide for conducting professional and operational supervision. In addition it provides new supervisors with a range of resources to support record track and evaluate the supervision process and outcomes. This book: Outlines the different types of supervision and provides reflective questions to encourage new supervisors to reflect on what supervision is its purpose what it hopes to achieve and explores what inadequate supervision looks like. Provides new supervisors with a guide on what to look for in quality training what key topics are useful in training and concludes with reflective questions for new supervisors to consider when thinking about engaging in training. Provides a detailed analysis of the benefits of providing and engaging in professional supervision. Provides key information for new supervisors about how to set up supervision and build rapport in the supervisory relationship. Explores how to maintain professional boundaries and the process of providing and receiving helpful feedback. Outlined and provides examples of relevant documents to use in supervision given the ethical and industrial nature of supervision. Discusses the value of evaluating professional supervision and includes reflective questions for supervisors to consider as they develop a framework for evaluation. Discusses the core differences between the supervision styles and how to manage the dual role of line and professional supervisor. Outlines an example framework for assessing competency and capability for new supervisors. | Developing Leadership Excellence A Practice Guide for the New Professional Supervisor

GBP 31.99
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Social and Sustainability Marketing A Casebook for Reaching Your Socially Responsible Consumers through Marketing Science

Social and Sustainability Marketing A Casebook for Reaching Your Socially Responsible Consumers through Marketing Science

. an important intervention in the conversation around social and ecological sustainability that draws on both micromarketing and macromarketing scholarship to help the reader understand the challenges with illustrations from insightful cases both from emerging and developed economies. This compilation should be essential reading for the discerning student of sustainable consumption and production. Professor Pierre McDonagh Associate Editor Journal of Macromarketing (USA); Professor of Critical Marketing & Society University of Bath UK Experts in the field of economics management science and particularly in the marketing domain have always been interested in and acknowledged the importance of sustaining profitable businesses while incorporating societal and environmental concerns; however the level of existing literature and availability of teaching cases reflect a dearth of real case studies especially those focused on marketing for social good. This book of actual case studies will address that need. In addition this book is important and timely in providing a case book for instructors (those in both industry and academia) to help them in teaching and training the next generation of leaders through corporate training and universities. Currently marketing for social good is increasingly becoming a part of most curriculums under the umbrella of different titles such as social marketing green marketing and sustainability marketing. The relevance of these studies is increasing across the globe. This book is composed of long and short real cases with varying complexity in different sectors. This case book will also cover some review articles for an overview of the recent developments in the study area. With these case studies collections of questions teaching materials and real-life marketing scenarios this book offers a unique source of knowledge to marketing professionals students and educators across the world. The main objective of this case book is to understand the applicability of marketing science (marketing for social good context such as social marketing and sustainability marketing) in internet marketing related to e-buying behavior and e-WOM. In addition it illustrates the various types of existing marketing practices that are relevant from both theoretical and practical points of view in this electronic era as well as discussing other non-electronic marketing practices and focusing on consumer buying behavior. As a result marketing managers can treat their customers according to their desired value. This book particularly explores the possibilities and advantages created by social marketing and sustainability marketing through the presentation of thorough review articles and case studies. This case book helps corporate training centers and universities with compact teaching reference materials in their relevant courses. | Social and Sustainability Marketing A Casebook for Reaching Your Socially Responsible Consumers through Marketing Science

GBP 56.99
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Integrating Business Management Processes Volume 2: Support and Assurance Processes

Integrating Business Management Processes Volume 2: Support and Assurance Processes

Integrating Business Management Processes: Volume 2: Support and Assurance Processes (978-0-367-48548-1) Shelving Guide: Business & Management The backbone of any organisation is its management system. It must reflect the needs of the organisation and the requirements of its customers. Compliance with legal requirements and ethical environmental practices contributes towards the sustainability of the management system. Whatever the state of maturity of the management this book one of three provides useful guidance to design implement maintain and improve its effectiveness. This volume provides a comprehensive coverage of the key support and assurance processes. Topics include document control communication marketing information systems and technology human resource management training and development customer relations management financial management and measurement and analysis to name a few. This book with its series of examples and procedures shows how organisations can benefit from satisfying customer requirement and the requirements of ISO standards to gain entry into lucrative markets. Titus De Silva is a consultant in management skills development pharmacy practice quality management and food safety and an advisor to the newly established National Medicines Regulatory Authority (NMRA) in Sri Lanka. | Integrating Business Management Processes Volume 2: Support and Assurance Processes

GBP 56.99
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Applying Entrepreneurship to the Arts How Artists Creatives and Performers Can Use Startup Principles to Build Careers and Generate Income

Applying Entrepreneurship to the Arts How Artists Creatives and Performers Can Use Startup Principles to Build Careers and Generate Income

This book puts successful startup tools in the hands of creators: performers artists entertainers creatives and media makers seeking to launch like a business and generate more income. Readers will learn essential entrepreneurial principles taught to founders in the startup community. Creatives who read this book will learn: How to launch their creative startups Ways to run and market their venture efficiently Effective methods to test new services products and experiences To incorporate their entire skill set in an authentic way That they can do all of this now without business classes or special training With actionable information real-world case studies as examples and specific steps to build business acumen from an artistic perspective this book puts entrepreneurial tools into the frameworks and mindsets of those working in creative fields. Paula Landry MBA is a creator writer/filmmaker and musician who has been teaching and coaching creatives for a decade through undergraduate and graduate programs in New York City as well as at various non-profits. | Applying Entrepreneurship to the Arts How Artists Creatives and Performers Can Use Startup Principles to Build Careers and Generate Income

GBP 31.99
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Kamishibai Boards A Lean Visual Management System That Supports Layered Audits

Kamishibai Boards A Lean Visual Management System That Supports Layered Audits

Part of the Toyota Production System Kamishibai boards are simple and flexible visual controls for performing audits within a manufacturing process. When used properly they are powerful tools for performing managing and auditing tasks of specific duties. Kamishibai Boards: A Lean Visual Management System That Supports Layered Audits explains how to use this visual management system to identify normal conditions versus abnormal conditions in your organization. Filled with easy-to-follow instructions that require minimal training it outlines a layered audit system for sustaining continuous improvement that can be applied to any organization in any industry. The book includes downloadable resources with master forms you can use to create your own daily weekly or monthly Kamishibai cards for any subject. The downloadable resources also include electronic copies of all examples in the book. Helping you focus on resolving abnormal situations the book supplies the understanding required to make problems abnormalities and variations from the standard visible so corrective actions can be made right away—so you can spend more of your valuable time on achieving sustainable improvement. | Kamishibai Boards A Lean Visual Management System That Supports Layered Audits

GBP 170.00
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Project Management Skills for Healthcare Methods and Techniques for Diverse Skillsets

Project Management Skills for Healthcare Methods and Techniques for Diverse Skillsets

Project management skills are valuable for any healthcare project not just technology projects. Non-technology activities that would benefit from project management skills include implementing a new policy housewide updating training for use of the electronic health record (EHR) creating a new orientation program quality assurance activities submitting an article or presentation writing a research proposal or opening a new patient care unit. In addition project management skills are not just for project managers but they can be used by anyone leading these types of activities such as managers staff educators and researchers. Many books on healthcare project management have been focused on technology projects while non-technology projects flounder without the required knowledge or skills of the person leading the project. The purpose of this book is to discuss these skills based on the Project Management Institute (PMI) standards in a way that non-project managers would be able to understand and apply. Concepts from project initiation through project closure will be presented twice first for novices and then for project leaders with more advanced skills. Practical accessible and containing numerous examples for each phase of the PMI Framework this book will be a valuable resource for all healthcare professionals and both novice and experienced project managers. | Project Management Skills for Healthcare Methods and Techniques for Diverse Skillsets

GBP 39.99
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Toyota Kaizen Methods Six Steps to Improvement

Toyota Kaizen Methods Six Steps to Improvement

Toyota Kaizen Methods: Six Steps to Improvement focuses on the skills and techniques practiced inside Toyota Motor Corporation during the past decades. This workbook focuses on the actual training course concepts and methods used by Toyota to develop employee skill level a core element of Toyota‘s success. It is not a book about holding Western-style five-day Kaizen events which were in reality quite rare during the development of Toyota‘s production system and are virtually nonexistent today inside Toyota. Written by two of Toyota‘s most revered and experienced trainers the book Traces the origins of Kaizen since the inception of Toyota Motor Corporation Articulates the basic six-step Kaizen improvement skills pattern taught inside Toyota Helps practitioners of Kaizen improve their own skill level and confidence by simplifying concepts and removing any mystery in the process Provides homework assignments and a wealth of forms for analyzing work processes If you take the time to study the concepts detailed here you will be reviewing the same methods and techniques that were harnessed by generations of Toyota supervisors managers and engineers. These techniques are not the secret ingredient of Lean manufacturing; however mastery of these timeless techniques will improve your ability to conduct improvement in almost any setting and generate improvement results for your organization. | Toyota Kaizen Methods Six Steps to Improvement

GBP 170.00
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The Authentic Leader Using the Meisner Technique for Embracing the Values of Truthful Leadership

The Authentic Leader Using the Meisner Technique for Embracing the Values of Truthful Leadership

Using clear and simple exercises adapted for leadership development from the world-renowned Meisner Technique The Authentic Leader will help you discover first-hand what it means to build your authentic leadership skills in a clear technical way. This book presents a version of the Meisner technique that has been thoughtfully modified for the purposes of leadership training. It aims to train leaders to be fully authentic in their responses in the most efficient way and to let their responses be filtered by their abilities to deeply interpret and thrive within the psychological realities of the circumstances they are entering be it their own or other people’s. The exercises in this book teach that effective leadership skills are about getting the attention off of oneself and allowing for a type of interpersonal determinism to bring out a leader’s truthful responses. This text breaks open the conversation on leadership and business skills in a whole new way using an established although largely unknown method in the business world that will help leaders engage in the values of great leadership and train their own abilities to have presence be dynamic be magnetic and know how to read any situation and thrive within it. Whether you are green in your career or at the head of a nation an aspiring leader or an educator looking to use this material this work develops and nourishes powerful leadership in unconventional effective and dynamic ways. | The Authentic Leader Using the Meisner Technique for Embracing the Values of Truthful Leadership

GBP 31.99
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