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5S para todos 5 pilares de la fabrica visual

New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

Enabling management to verify that processes are being performed correctly and in an efficient manner standardized work provides limitless opportunities for process improvements. So much so that it has become a vital component of improvement efforts in Lean enterprise systems. New Horizons in Standardized Work: Techniques for Manufacturing and Business Process Improvement is an all-inclusive guide to applying standardized work principles to virtually any business in any industry. It facilitates a fundamental understanding of standardized work principles and the logic behind their development so readers can successfully extend and adapt them to their own work situation. It also: Supplies an accessible introduction to standardized work from a cyclic perspective Explains how to instill and maintain quality in work processes right from the get go Provides the foundational basis required to apply standardized work concepts to a wide range of work situations Includes several appendices with helpful tips and problem-solving tools In a step-by-step format this book discusses the relationship of the work period and the takt time as well as the importance of the three main worker interface levels in job design. It includes an array of examples that demonstrate how the concepts discussed can be applied across a range of industries including health care construction business processes and food services. | New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

GBP 170.00
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Applying Lean in Health and Social Care Services Improving Quality and the Patient Experience at NHS Highland

Throughput Economics Making Good Management Decisions

Throughput Economics Making Good Management Decisions

Schragenheim Camp and Surace three leaders of TOC community are tackling one of value destroyers of corporations—the misuse and abuse of traditional cost accounting. This book develops a practical methodology for better decision making by looking at the impact of certain types of decisions on a company’s bottom line. This well-defined methodology allows mid-managers higher level managers and financial staff to create real value by concentrating on what truly matters. Boaz Ronen Professor Emeritus Coller School of Management Tel Aviv University Tel Aviv IsraelThroughput Economics is a must read for entrepreneurs and managers who want to make their organizations more and more antifragile. Andrea Zattoni CEO of Antifragility ItalyManagement accounting is a dry topic. Throughput Economics is not—managers can learn a lot they can apply to their company from it. Rudolf Burkhart Business Development Director Vistem Gmbh GermanyThroughput Economics challenges the current thinking of how to evaluate cost risks and rewards of any deal or any other new market opportunity being considered especially the practice of calculating cost-per-unit. Instead this book offers a process that directly answers the critical question: If we accept the proposed decision will the performance of the organization improve?The process involves the intuition of the key people in the organization together with the relevant data to come up with the best available information from which to form a reasonable range of net profit when the considered decision is added on top of all the other activities undertaken by the organization. The process is explained and demonstrated using a variety of cases where the organization faces a new non-trivial idea along with a detailed explanation of how it should work including software support that provides very quick response to many what-if suggestions. This book offers a new and well-defined process applicable to every organization that considers both financial impacts and capacity limitations and also includes the impact of uncertainty by providing the range of reasonable results rather than one number which is always proven wrong in the end. Overall the book provides a holistic method for simplified decision making in seemingly complex or shifting environments using a constraints mindset to facilitate companies’ realization for the first time their true potential. | Throughput Economics Making Good Management Decisions

GBP 31.99
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Developing Leadership Excellence A Practice Guide for the New Professional Supervisor

Developing Leadership Excellence A Practice Guide for the New Professional Supervisor

Professional Supervision is a core component of maintaining professional practice and accreditation for many professions particularly in the community and human services sector. Professions such as Social Workers Occupational Therapists Physiotherapists Teachers Nurses Midwives Doctors Counsellors and Psychologists are encouraged to access regular professional supervision as part of maintaining professional standards in their role; engage self care; promote ongoing growth and development; and meet organisational requirements. Throughout her career Tracey Harris had had a passion for the role that professional and operational supervision has in the workplace. She has developed a systematic framework that ensures supervision remains effective and sustainable over time. As part of the supervision platform and system Tracey has developed a range of unique resources tools and documents for beginning supervisory practitioners to assist them to develop the necessary skills to feel confident and supported in their new role. She has developed seven integrated supervision models that provide a common language framework for all roles in the organizational and business context. Developing Supervisory Excellence: A Practice Guide for the New Professional Supervisor is the first text of its kind to integrate the existing frameworks of supervision into a comprehensive model of practice providing new supervisors with a clear procedural and practice guide for conducting professional and operational supervision. In addition it provides new supervisors with a range of resources to support record track and evaluate the supervision process and outcomes. This book: Outlines the different types of supervision and provides reflective questions to encourage new supervisors to reflect on what supervision is its purpose what it hopes to achieve and explores what inadequate supervision looks like. Provides new supervisors with a guide on what to look for in quality training what key topics are useful in training and concludes with reflective questions for new supervisors to consider when thinking about engaging in training. Provides a detailed analysis of the benefits of providing and engaging in professional supervision. Provides key information for new supervisors about how to set up supervision and build rapport in the supervisory relationship. Explores how to maintain professional boundaries and the process of providing and receiving helpful feedback. Outlined and provides examples of relevant documents to use in supervision given the ethical and industrial nature of supervision. Discusses the value of evaluating professional supervision and includes reflective questions for supervisors to consider as they develop a framework for evaluation. Discusses the core differences between the supervision styles and how to manage the dual role of line and professional supervisor. Outlines an example framework for assessing competency and capability for new supervisors. | Developing Leadership Excellence A Practice Guide for the New Professional Supervisor

GBP 31.99
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Lean in Agriculture Create More Value with Less Work on the Farm

Cost-Based Charge-Based and Contractual Payment Systems

Cost-Based Charge-Based and Contractual Payment Systems

The fourth book in the Healthcare Payment System series Cost-Based Charge-Based and Contractual Payment Systems compares cost-based systems charge-based payment approaches and contractually-based payment processes with fee-schedule payment systems and prospective payment systems. Supplying readers with a clear understanding of important background material on the different types of healthcare providers it covers the basics of cost-based charge-based and contractual payment systems. The book illustrates essential concepts with a series of simple case studies making it ideal for anyone interested in learning more about the specific systems and processes used for payment in healthcare services. It discusses Medicare cost-based payment systems Medicare payment approaches and includes an appendix that outlines the various Medicare payment systems. Demystifying contractual language it outlines managed care contracts and also: Delves into the intricacies involved with adjudication of claims Considers capitated payment systems Addresses healthcare costs and cost-based reimbursement systems Examines charge-based and contractual payment systems Describes where healthcare payment systems are headed in the future Since compliance is inherent throughout the process of providing services filling claims and receiving payment the book examines the range of compliance concerns including statutory contractual and overpayment issues. Using numerous examples to illustrate the processes used for capitated contract arrangements the book includes coverage of claim adjustment managed care contracts and the various combinations of payment systems used by third-party administrators.

GBP 170.00
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Healthcare Delivery in the U.S.A. An Introduction

Healthcare Delivery in the U.S.A. An Introduction

With the same clarity that made the previous editions bestsellers Healthcare Delivery in the U. S. A. : An Introduction Third Edition provides readers with the understanding required to navigate the healthcare provider field. In the intervening 8 years since the 2nd Edition was published there have been significant developments in the healthcare delivery systems including COVID-19 global health issues and the evolution of the Affordable Care Act and other financing mechanisms. Brilliantly simple yet comprehensive this updated edition includes updated case studies and describes the new organizational structures being driven by current market conditions. Focusing on healthcare management the book addresses the range of topics critical to understanding the U. S. healthcare system including the quality of care movement delivering care during a pandemic recent finance reform new technologies cyber security and the recent increase in merger and acquisition activity. Dr. Schulte walks readers through the history of the development of U. S. healthcare delivery. She describes the various venues of care delivery as well as the different elements of the financing system. Offering a glimpse into the global market and medical tourism the text includes coverage of legal and regulatory issues workforce and the drivers and barriers that are shaping healthcare delivery around the world. Painting a clear and up-to-date picture this quick-and-easy read provides you with the understanding of the terminology structures roles relationships and nuances needed to interact effectively and efficiently with anyone in the healthcare provider field. | Healthcare Delivery in the U. S. A. An Introduction

GBP 39.99
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The Basics of FMEA

The Basics of FMEA

Demonstrates How To Perform FMEAs Step-by-Step Originally designed to address safety concerns Failure Mode and Effect Analysis (FMEA) is now used throughout the industry to prevent a wide range of process and product problems. Useful in both product design and manufacturing FMEA can identify improvements early when product and process changes are relatively easy and inexpensive to make. Updated to include changes reflected in ISO/TX-16949:2002 standards and 2008 AIAG guidelines The Basics of FMEA Second Edition continues to provide the expert advice needed to help shorten the learning curve for FMEA teams to conduct effective and efficient FMEAs even if it is their very first one. Includes Ready-to-Use Worksheet Templates Using a manufacturing case study readers learn step-by-step how to use FMEAs to assess evaluate and prioritize areas of risk and then to implement the actions needed to reduce risks to an acceptable level. It shows the steps needed to ferret out potential problems and prevent making inferior products that could endanger public and worker safety and compromise profits as well as the future of all stakeholders. Although engineers have typically analyzed processes and products for potential failures the FMEA process standardizes the approach and establishes a common language that nontechnical as well as technical employees can use at all levels. Unlike other improvement tools FMEA does not require complicated statistics. However they require a full commitment to quality and a willingness to take a team approach that involves all stakeholders.

GBP 170.00
1

Standard Work for Lean Healthcare

Standard Work for Lean Healthcare

Proven to increase efficiencies in the manufacturing sector Standard Work has become a key element in reducing process waste ensuring patient safety and improving healthcare services. Part of the Lean Tools for Healthcare Series this reader-friendly book builds on the success of the bestselling Standard Work for the Shopfloor. Standard Work for Lean Healthcare explains how to apply this powerful Lean tool to increase patient safety and reduce the cost of providing healthcare services. It illustrates how standardization can help you establish best practices for performing daily work and why it should be the cornerstone for all of your continuous improvement efforts. Presented in an easy-to-assimilate format the book describes work in terms of cycle time work in process takt time and layout. It also: Defines the key concepts of standard work and explores the essential elements of a continuous improvement culture Provides detailed guidance through the process of creating maintaining and improving standards Illustrates the application of standardization and standard work in healthcare with a range of examples Includes access to helpful websites and further reading on standardization standard work the 5S System and Lean healthcare A joint effort between the Rona Consulting Group and Productivity Press this book presents invaluable insights from pioneers in Lean thinking to help you avoid common mistakes that can lead to unnecessary wastes of time and resources. Each richly illustrated chapter includes a chapter summary reflection questions and margin assists that highlight key terms how-to steps and healthcare examples making this an essential resource for healthcare professionals starting out on their Lean journey.

GBP 170.00
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Lean Culture for the Construction Industry Building Responsible and Committed Project Teams Second Edition

Lean Culture for the Construction Industry Building Responsible and Committed Project Teams Second Edition

Many of the struggles that we are currently experiencing when attempting to implement Lean in the construction environment are the direct result of applying Lean tools out of proper context. Understanding Lean as an overall operating system will help to avert this all too common pitfall. An in-depth exploration of the application of Lean initiatives in the construction industry Lean Culture for the Construction Industry: Building Responsible and Committed Project Teams Second Edition provides updated chapters with new insights on the relationships between owners architects general contractors and subcontractors - demonstrating how Kaizan events focused on building positive culture through vulnerability-based trust improved processes and eliminated work stoppages. Lean tools alone don't lead to successful Lean initiatives: the missing piece is culture. Written by a veteran consultant in the construction field the book draws a connection between how construction professionals act as leaders and how their attitude and behavior affect productivity and waste daily. While value stream mapping is an important tool for righting broken processes and resolving conflicts future state maps will fail if leaders continue to work in silos protect their territories and don't see that their success is directly tied to the success of their co-leaders. The author expands the notion of ethics beyond the simple litmus test of right and wrong so team leaders can adopt professional and productive attitudes and behaviors toward the implementation of Lean improvements. This book demonstrates how in an industry where waste is rampant and depends on wide range of people and personalities to successfully build a job Lean thinking can make the difference between a profitable competitive construction team and mass inefficiencies stunted profitability and lost future opportunities. | Lean Culture for the Construction Industry Building Responsible and Committed Project Teams Second Edition

GBP 48.99
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Organization Development Interventions Executing Effective Organizational Change

Organization Development Interventions Executing Effective Organizational Change

To effectively adapt and thrive in today’s business world organizations need to implement effective organizational development (OD) interventions to improve performance and effectiveness at the individual group and organizational levels. OD interventions involve people trust support shared power conflict resolution and stakeholders’ participation just to name a few. OD interventions usually have broader scope and can affect the whole organization. OD practitioners or change agents must have a solid understanding of different OD interventions to select the most appropriate one to fulfill the client’s needs. There is limited precise information or research about how to design OD interventions or how they can be expected to interact with organizational conditions to achieve specific results. This book offers OD practitioners and change agents a step-by-step approach to implementing OD interventions and includes example cases practical tools and guidelines for different OD interventions. It is noteworthy that roughly 65% of organizational change projects fail. One reason for the failure is that the changes are not effectively implemented and this book focuses on how to successfully implement organizational changes. Designed for use by OD practitioners management and human resources professionals this book provides readers with OD basic principles practices and skills by featuring illustrative case studies and useful tools. This book shows how OD professionals can actually get work done and what the step-by-step OD effort should be. This book looks at how to choose and implement a range of interventions at different levels. Unlike other books currently available on the market this book goes beyond individual group and organizational levels of OD interventions and addresses broader OD intervention efforts at industry and community levels too. Essentially this book provides a practical guide for OD interventions. Each chapter provides practical information about general OD interventions supplies best practice examples and case studies summarizes the results of best practices provides at least one case scenario and offers at least one relevant tool for practitioners. | Organization Development Interventions Executing Effective Organizational Change

GBP 38.99
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Reliability Centered Maintenance – Reengineered Practical Optimization of the RCM Process with RCM-R

Reliability Centered Maintenance – Reengineered Practical Optimization of the RCM Process with RCM-R

Reliability Centered Maintenance – Reengineered: Practical Optimization of the RCM Process with RCM-R® provides an optimized approach to a well-established and highly successful method used for determining failure management policies for physical assets. It makes the original method that was developed to enhance flight safety far more useful in a broad range of industries where asset criticality ranges from high to low. RCM-R® is focused on the science of failures and what must be done to enable long-term sustainably reliable operations. If used correctly RCM-R® is the first step in delivering fewer breakdowns more productive capacity lower costs safer operations and improved environmental performance. Maintenance has a huge impact on most businesses whether its presence is felt or not. RCM-R® ensures that the right work is done to guarantee there are as few nasty surprises as possible that can harm the business in any way. RCM-R® was developed to leverage on RCM’s original success at delivering that effectiveness while addressing the concerns of the industrial market. RCM-R® addresses the RCM method and shortfalls in its application - It modifies the method to consider asset and even failure mode criticality so that rigor is applied only where it is truly needed. It removes (within reason) the sources of concern about RCM being overly rigorous and too labor intensive without compromising on its ability to deliver a tailored failure management program for physical assets sensitive to their operational context and application. RCM-R® also provides its practitioners with standard based guidance for determining meaningful failure modes and causes facilitating their analysis for optimum outcome. Includes extensive review of the well proven RCM method and what is needed to make it successful in the industrial environment Links important elements of the RCM method with relevant International Standards for risk management and failure management Enhances RCM with increased emphasis on statistical analysis bringing it squarely into the realm of Evidence Based Asset Management Includes extensive experience based advice on implementing and sustaining RCM based failure management programs | Reliability Centered Maintenance – Reengineered Practical Optimization of the RCM Process with RCM-R®

GBP 42.99
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Transforming Mental Healthcare Applying Performance Improvement Methods to Mental Healthcare

Transforming Mental Healthcare Applying Performance Improvement Methods to Mental Healthcare

One in five U. S. adults experiences a mental illness within a given year. With more than 550 000 people working to support this underserved community the mental healthcare system has grappled with inadequacies and shortcomings in safety quality and care delivery. There is a wide range of problems from access-to-care issues and errors to complications stemming from poor care. Our country is also on an unsustainable path as our healthcare expenditure keeps growing. To add to all of this we are facing a rampant epidemic of burnout among healthcare workers. Modern advancements introduced with many promises—such as electronic medical records newer medications or advanced treatments—have created unique challenges when ushered into a highly regulated healthcare system. What does it take to provide patients with everything they need—the right quality of care at the right time and at the right cost—to keep them healthy? Which process steps add value? Which steps are wasteful? A widely accepted fact is that a conservative 30-50% of every step in the mental healthcare process does not help patients feel better or stay better. When considering delays in care workarounds excessive documentation and an overuse of auditing the care system has moved highly skilled clinicians away from providing value as administrative tasks continue to encroach on their time. There is a clear need to rethink and redesign the system of care. This book is a primer for understanding the current state of the mental health system and the performance improvement skills and leadership acumen needed to address existing challenges. Sheppard Pratt the award-winning leading institution for mental healthcare in America provided the focus on mental healthcare and became the laboratory for this body of work over the course of eight years. It hired a seasoned systems thinker with improvement expertise to work with mental health professionals and solve some of their most complex and chronic problems. The book is a result of the collaboration between a practicing psychiatrist in a leadership role and the systems engineer. Working together they demonstrate how to think about redesigning care and redefining the nature of work to enhance value for both the people served and the healthcare workforce. They crafted a multi-pronged approach towards culture change at Sheppard Pratt including implementing a course on Learning to Improve which introduced staff to a performance improvement methodology. There are several vignettes interwoven throughout the book that describe the complexities and constraints of the system. Solving some of these challenges creates a new paradigm of work while minimizing waste and enhancing value. | Transforming Mental Healthcare Applying Performance Improvement Methods to Mental Healthcare

GBP 38.99
1

The Framework for Innovation A Guide to the Body of Innovation Knowledge

The Framework for Innovation A Guide to the Body of Innovation Knowledge

The innovation infrastructure and master plan described in this book offers a detailed and comprehensive approach to one of the most difficult and challenging problems facing entrepreneurs involved in innovation at any scale enterprise: the problem of how to govern your organization’s innovation initiatives in the middle of turbulent change. Progress in any field requires the development of a framework a structure that organizes the accumulating knowledge enables people to master it and unifies the key discoveries into a set of principles that makes them understandable and actionable. For starters successful innovation requires an integrated design process beginning with integration in the design of the enterprise the design of the product along with the design and implementation of new technologies. Such an integrated design effort requires good collaboration and management of the design framework and should be supported by efficient knowledge management techniques and tools; If innovation is to help a business grow and improve its competitiveness it is also important to plan the innovation carefully. This book provides a holistic multidisciplinary framework that will enable your organization and its leaders to take a strategic approach to innovation. The framework combines non-traditional creative approaches to business innovation with conventional strategy development models. The framework model brings together perspectives from many complementary disciplines: the non-traditional approaches to innovation found in the business creativity movement; multiple-source strategy consulting; the new product development perspective of many leading industrial design firms; qualitative consumer/customer research; future-based research found in think tanks and traditional scenario planning; and organizational development (OD) practices that examine the effectiveness of an organization’s culture processes and structure. Though some ideas may just fall from the sky or come out of the blue an organization should also have a strategic vision of how the business and the enterprise will successfully develop. It should not just wait for the innovation to arrive arbitrarily but rather proactively plan for innovation incorporating market trends the competitive landscape new technology availability and changes in customer preferences and trends in order to create a flexible in-house innovation process. Such an enterprise will also pro-actively manage the knowledge supply chain that supports innovation as outlined in this book #7 of Management Handbook for Results series. The framework outlined in this handbook consists of a well-integrated cohesive set of practices that inspires imaginative innovation teams to look beyond the obvious and explore a broad range of possibilities to identify significant opportunities and make informed decisions about the most promising paths to pursue. The goal is to create a shared vision for growth along with defining pragmatic action plans that bridge from the future back to the present while attempting to align the organization around the requirements for success. | The Framework for Innovation A Guide to the Body of Innovation Knowledge

GBP 39.99
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Artificial Intelligence for Business An Implementation Guide Containing Practical and Industry-Specific Case Studies

Artificial Intelligence for Business An Implementation Guide Containing Practical and Industry-Specific Case Studies

Artificial intelligence (AI) is transforming the business world at an unprecedented pace. From automating mundane tasks to predicting consumer behaviour AI is changing the way businesses operate across all sectors. This book is an exploration of AI in business applications highlighting the diverse range of ways in which AI is being used across different industries. The book begins with an overview of AI in business and its impact on the workforce. It then explores the role of AI in marketing advertising and tourism. The use of AI in personalized recommendations and chatbots is discussed in detail. The book then moves on to examine how AI is changing the retail industry improving supply chain management and enhancing the customer experience. The media and entertainment industry is also examined with a focus on how AI is being used to personalize content and improve the user experience. The book also explores the use of AI in human resources insurance legal and finance. The impact of AI on talent identification recruitment underwriting document analysis and financial forecasting is discussed in detail. In the healthcare and sports industries AI is transforming the way we approach diagnosis treatment and training. The book examines how AI is being used to analyse medical images develop personalized treatment plans and improve patient outcomes. The use of AI in sports performance analysis is also discussed in detail. Finally the book explores the use of AI in agriculture energy education and the public sector. The potential of AI to optimize crop yields reduce energy consumption and improve the quality of education is discussed in detail. The book also examines how AI is being used to improve public services such as transportation and emergency services. This book is a valuable resource for academics researchers professionals and policymakers who are interested in understanding the potential of AI in the business world. The contributions from leading experts and researchers provide a comprehensive overview of AI in business applications and how it is transforming different sectors. The book also examines the ethical dilemmas that arise from the use of AI in business such as the impact on privacy and data security and the potential for bias in AI algorithms. It provides valuable insights into how businesses can ensure that the use of AI is ethical and responsible. In conclusion this book is a must-read for anyone interested in the potential of AI in the business world. It provides a comprehensive overview of AI in business applications and how it is transforming different sectors. The book examines the ethical dilemmas that arise from the use of AI in business providing valuable insights into how businesses can ensure that the use of AI is ethical and responsible. We hope that readers will find this book informative and thought-provoking. | Artificial Intelligence for Business An Implementation Guide Containing Practical and Industry-Specific Case Studies

GBP 46.99
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