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Everyone's Problem Solving Handbook Step-by-Step Solutions for Quality Improvement

Everyone's Problem Solving Handbook Step-by-Step Solutions for Quality Improvement

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process Identify the problem: Clearly state what needs improvement. Analyze: Determine what causes the problem to occur. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved. | Everyone's Problem Solving Handbook Step-by-Step Solutions for Quality Improvement

GBP 170.00
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5S Made Easy A Step-by-Step Guide to Implementing and Sustaining Your 5S Program

5S Made Easy A Step-by-Step Guide to Implementing and Sustaining Your 5S Program

For decades 5S practitioners have struggled with exactly how to implement and sustain a 5S program in their workplaces. While there are many books available on the organization methods suggested by 5S few provide easy-to-understand step-by-step guidance on how to set up and sustain successful 5S implementations. 5S Made Easy fills this need. Written by an expert whose focus for the last decade has been nothing but 5S the book supplies in-depth guidance on how to implement and sustain each of the 5S pillars‘sort set in order shine standardize and sustain. The book uses an easy-to-follow format that was designed for use during 5S events. It provides color images of real-world 5S solutions including before and after pictures from the field. It also supplies readers with online access to all of the forms and documents needed for an effective 5S program. All the forms and documents are provided in an easily editable format to fit any operation. | 5S Made Easy A Step-by-Step Guide to Implementing and Sustaining Your 5S Program

GBP 175.00
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Lean Healthcare Systems Engineering for Clinical Environments A Step-by-Step Process for Managing Workflow and Care Improvement Projects

Lean Healthcare Systems Engineering for Clinical Environments A Step-by-Step Process for Managing Workflow and Care Improvement Projects

It has been almost 20 years since the Institute of Medicine released the seminal report titled Crossing the Quality Chasm. In it the IoM identified six domains of care quality (safe timely effective efficient equitable and patient-centric) and noted a huge gap between the current state and the desired state. Although this report received a great deal of attention sadly there has been little progress in these areas. In the U. S. healthcare still has huge disparities is inefficient and is fragmented with delays in care that are often unsafe. Most U. S. citizens are expected to suffer from a diagnostic error sometime during their lifetime not receive a large fraction of recommended care and pay for one of the most expensive systems in the world. Much has been written about quality improvement over the years but many prominent quality and safety experts. Yet progress has been slow. Some have called on the healthcare professions to look outside of healthcare to other industries using examples in nuclear power and airlines for safety the hotel and entertainment industry for a ‘customer’ focus and the automotive industry particularly Toyota for efficiency (Lean). This book by Dr. Oppenheim on lean healthcare systems engineering (LHSE) is a fresh approach that brings forth concepts that systems engineers have used in huge national defense projects. What’s unique in this book is that these powerful system engineering tools are modified to be able to address smaller sized healthcare problems that still involve similar problems in fragmentation and poor communication and coordination. This book is an invaluable reference for a new powerful process named Lean Healthcare Systems Engineering (LHSE) for managing workflow and care improvement projects in all clinical environments. The book applies to ambulatory clinics and hospitals of all types including operating rooms emergency departments and ancillary departments clinical and imaging laboratories pharmacies and population health. The book presents a generic rigorous but not mathematical step-by-step process of integrated healthcare systems engineering and Lean. The book also contains the first major product created with the LHSE process namely tabularized summaries of representative projects in healthcare delivery applications called Lean Enablers for Healthcare Projects. Each full-page enabler table lists the challenges and wastes powerful improvement goals risks and expected benefits and some useful descriptions of the healthcare system of interest. The book provides user-friendly solutions to major problems in healthcare delivery operations in all clinical environments addressing fragmentation wastes wrong incentives ad-hoc and stove-piped management lack of optimized processes hierarchy gradient lack of systems thinking “blaming and shaming culture” burnout of providers and many others. | Lean Healthcare Systems Engineering for Clinical Environments A Step-by-Step Process for Managing Workflow and Care Improvement Projects

GBP 39.99
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Handling the Medical Claim An 8-Step Guide on “How To” Correct and Resolve Claim Issues

Handling the Medical Claim An 8-Step Guide on “How To” Correct and Resolve Claim Issues

When a doctor sees a patient how does the doctor‘s office get paid? If a claim for a service or procedure provided is denied how does the doctor‘s office get the patient‘s insurance company to pay? Handling the Medical Claim: An 8-Step Guide on How To Correct and Resolve Claim Issues explains from beginning to end how to bill and collect on claims for services provided in a physician‘s office. Focusing on the CMS-1500 claim form the book explains how to prepare and file the form to submit charges to patients insurance companies. Written by a medical billing specialist experienced in handling medical claims and denials on both the provider and insurer sides of the business this step-by-step guide begins by covering some basic good practice management skills. Next it outlines each department‘s specific duties based on the each department‘s responsibilities for specific parts of the claim. In addition to learning how to submit and resolve claims that cannot be processed or are denied readers will learn how to: Enter data in the doctor‘s schedule including appointment types Gather patient data from medical records Register patients including patient information guarantor and policyholder and insurance information Input information about the appointment and diagnosis Use the different types of coding systems used for billing charges Understand the claim cycle determine reimbursement and apply payment Obtain patient and insurance information Appeal a denied claim and handle patient balances The book includes case examples and step-by-step guidance for resolving claim issues that could arise including how to determine what part of the chapter you can find your answer and how to link your findings to the box number on the claim form to which the problem pertains. Highlighting opportunities for | Handling the Medical Claim An 8-Step Guide on “How To” Correct and Resolve Claim Issues

GBP 170.00
1

Rethinking Organizational Diversity Equity and Inclusion A Step-by-Step Guide for Facilitating Effective Change

Rethinking Organizational Diversity Equity and Inclusion A Step-by-Step Guide for Facilitating Effective Change

Research has shown that having a diverse organization only improves and enhances businesses. Forbes and Time report that diversity is an $8 Billion a year investment. However poorly implementing diversity programs have damaging effects on the organization and the very individuals these programs attempt to help. Poorly implemented programs can cause peers and subordinates to question decisions and lose faith in leadership. In addition it can cause even the most confident individuals to doubt their own skillset and qualifications. Many organizations have turned to training to solve this complex issue. Yet still other organizations have created and filled diversity and inclusion positions to tackle the issue. The effects of these poorly implemented programs are highlighted during strenuous times such as the latest COVID-19 pandemic. Marginalized people are more marginalized and resources and support do not reach everyone. Tasks such as providing technical support conducting large group meetings or distributing work obligations without seeing employees on a daily basis becomes more challenging. Complex problems cannot be solved with simple solutions. Using organization development (OD) to develop a comprehensive change initiative can help. This book outlines how properly conducting an OD change initiative can effectively increase an organization’s diversity and inclusion - it is grounded in research-based literature on diversity and OD principles. Many organizational leaders realize the key importance of diversity equity inclusion and multiculturalism in modern organizations. It is only through such efforts can organizations thrive in a networked world where much work is done virtually—and often across borders. But a common scenario is that leaders recognizing the need for a diversity program will pick someone from the organization to launch it. Perhaps the person identified for this challenge is in the HR department but has had no experience in launching diversity efforts—or even in managing large-scale long-term organization wide change efforts. But these are the challenges to be faced. This book quickly identifies some reasons why diversity programs fail and how to avoid those failures. The majority of the book highlights how to use OD to improve organization culture and processes to not only increase diversity and inclusion but develop overall organization talent and prevent personal preferences and biases from hindering the selection of the best talent for positions. | Rethinking Organizational Diversity Equity and Inclusion A Step-by-Step Guide for Facilitating Effective Change

GBP 34.99
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High-Performance Coaching for Managers A Step-by-Step Approach to Increase Employees' Performance and Productivity

High-Performance Coaching for Managers A Step-by-Step Approach to Increase Employees' Performance and Productivity

Coaching is a necessary skill for managers. It is important as a fundamental part of an organization's talent efforts—including talent acquisition development and retention strategies. For a coaching program to succeed in an organization it should be recognized as a useful approach throughout the organization and become part of the fabric of the corporate culture. Performance Coaching for Managers provides an important tool for organizations to use to train their managers on coaching. This book differs significantly from other books in the coaching market. Many books on coaching cast coaches as facilitators who question their clients (the coachees) helping them to articulate their own problems formulate their own solutions develop their own action plans to solve problems and measure the success of efforts to implement those plans. That is called a nondirective approach. But this book adopts a directive approach by casting the coach as a manager who diagnoses the problems with worker job performance and offers specific advice on how to solve those problems. While there is nothing wrong with a nondirective approach it does not always work well in job performance reviews in which the manager must inform the worker about gaps between what is needed (the desired) and what is performed (the actual). The significant difference between what is currently available in the market and what is offered in this book is the authors' collective experience of over 70 combined years of hands-on research and delivery experiences in the Human Resources Development field. According to the Harvard Business Review (2015) workers generally expect their immediate supervisors to give them honest feedback on how well they do their jobs—and specific advice on what to do if they are not performing in alignment with organizational expectations. When workers do not receive advice—but instead are questioned about their own views—they regard their managers as either incompetent or disingenuous. Effective managers should be able to offer direction to their employees. After all managers are responsible for ensuring that their organizational units deliver the results needed by the organization. If they fail to do that the organization does not achieve its strategic goals. This book gives managers direction in how to offer directive coaching to their workers. | High-Performance Coaching for Managers A Step-by-Step Approach to Increase Employees' Performance and Productivity

GBP 39.99
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The New Entrepreneur's Guide to Setting Up and Running a Successful Business

The New Entrepreneur's Guide to Setting Up and Running a Successful Business

This is the book you will need if you are considering setting up your own business. It is aimed at the new business owner who has a lot of questions to ask. It has been written by a successful business owner and provides advice on what and what not to do. While it is not intended to be a global reference book it does provide the reader with practical answers to the issues they will come across everyday and includes examples of successes and failures from both the US and U. K. perspectives. | The New Entrepreneur's Guide to Setting Up and Running a Successful Business

GBP 31.99
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The Basics of Idea Generation

The Basics of Idea Generation

Continuous generation and implementation of ideas is critical to creating an environment that helps foster the development of improvement techniques. The Basics of Idea Generation provides a cost-effective method that can help inspire employees to consistently identify and implement new ideas using a proven five-step process. The process starts by creating an opportunity statement. From there the method then has one collect raw materials before holding an idea workout and then evaluating the idea. Implementation is the final step. The author also explains the 20 tools that help complete each step along with solutions to overcoming the barriers to creativity.

GBP 170.00
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Creativity Innovation and Entrepreneurship The Only Way to Renew Your Organization

Creativity Innovation and Entrepreneurship The Only Way to Renew Your Organization

People with ideas are dreamers. People who get things done are doers. One doer is worth eight dreamers. There are three kinds of people who make up an innovator. There are inventors (people who have new and unique ideas) problem solvers (people who have ideas about how to correct a previous error) and entrepreneurs (people who transform ideas into realities). Put them altogether they spell innovator. Most innovative books today focus on ways to create new and unique ideas; some of them also address problem-solving but this is less than 10% of the methodologies that the innovator needs to master. The approaches used in this book transform an idea into reality or to put it another way deliver innovative products to make a profit for the organization and instill pride in its employees. This means that every step in the process needs to have innovation applied to it in order to meet the expectations and demands of today's sophisticated customer. This book is designed to help the reader and their organization complete the complex process of bringing a new product to market by presenting what is expected at each step in the cycle and providing step-by-step instructions on what to do at each specific step. In large to mid-sized organizations this book is designed to help each individual understand how they fit into the innovative cycle and explains why they should be more creative related to the work they do and more conscious of the contributions they can make. It emphasizes the importance of every individual contributing to the organization's innovative process. The book is designed to help the organization understand its Innovation Systems Cycle. In the early part of the cycle it focuses on weeding out projects that do not have the potential to produce value-added results to the stakeholders. By using the guidelines outlined in this book an organization can reduce its new project failure rate by as much as 50% which should result in almost doubling the organization’s new product output thereby increasing profits by as much as 15%. | Creativity Innovation and Entrepreneurship The Only Way to Renew Your Organization

GBP 27.99
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How to Build Your Brand Implementing a Proven and Effective Process

How to Build Your Brand Implementing a Proven and Effective Process

Brand Strategy is the most important marketing talent. A 2020 Gartner Survey of 400 CMO's cited Brand Strategy as the most needed skill more valuable than analytics UX digital commerce. Previous books on the subject analyze the qualities and characteristics of well-regarded brands. What these books don't offer are the how to's of branding. This book empowers readers by teaching them the author's unique time-tested Success Model and step-by-step repeatable method for successful brand building. After reading this insightful book you will learn how to: Develop big picture insight that inspires big brand ideas Use imagery to understand the fundamental human values that give our life meaning as well as learn about the feelings that reveal our hopes and dreams. Develop highly motivating brand concepts that link to our values and aspirations. Create the tactical roadmap to implement the concepts. The author clearly shares the: Success Model that defines the world's most successful brands. Case studies that demonstrate the Model in action. Step-by-step method to implement the model. The evidence - scientific and psychological -. that supports the model and method. Essentially this book empowers readers to become skilled brand builders enabling them to succeed personally socially and professionally. For more information on this book please visit: www. howtobuildyourbrand. net | How to Build Your Brand Implementing a Proven and Effective Process

GBP 31.99
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The Basics of FMEA

The Basics of FMEA

Demonstrates How To Perform FMEAs Step-by-Step Originally designed to address safety concerns Failure Mode and Effect Analysis (FMEA) is now used throughout the industry to prevent a wide range of process and product problems. Useful in both product design and manufacturing FMEA can identify improvements early when product and process changes are relatively easy and inexpensive to make. Updated to include changes reflected in ISO/TX-16949:2002 standards and 2008 AIAG guidelines The Basics of FMEA Second Edition continues to provide the expert advice needed to help shorten the learning curve for FMEA teams to conduct effective and efficient FMEAs even if it is their very first one. Includes Ready-to-Use Worksheet Templates Using a manufacturing case study readers learn step-by-step how to use FMEAs to assess evaluate and prioritize areas of risk and then to implement the actions needed to reduce risks to an acceptable level. It shows the steps needed to ferret out potential problems and prevent making inferior products that could endanger public and worker safety and compromise profits as well as the future of all stakeholders. Although engineers have typically analyzed processes and products for potential failures the FMEA process standardizes the approach and establishes a common language that nontechnical as well as technical employees can use at all levels. Unlike other improvement tools FMEA does not require complicated statistics. However they require a full commitment to quality and a willingness to take a team approach that involves all stakeholders.

GBP 170.00
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Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

Practical Customer Success Management is a complete handbook for CSMs written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels from relative newcomers through to seasoned professionals. The book is highly practical in nature and is packed full of good humored but very direct advice and assistance for dealing with exactly the types of real world situations CSMs face every day. Practical Customer Success Management provides a simple-to-follow best practice framework that explains what the core customer success management steps are at each stage of the customer journey to business outcome success and in what circumstances to apply those steps. It describes and explains which situations each step applies to and provides recommendations for activities or tasks that the CSM can perform to complete each step together with detailed explanations and step-by-step guidance for successfully completing each activity or task. Included in this book is an entire suite of tools and templates that enable rapid completion of each task and ensure consistency of approach both across multiple customer engagements and by multiple CSMs within a team. Each tool’s use is clearly explained within the book and CSMs are able to adapt and customize the tools to suit their own specific needs as they see fit. | Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

GBP 31.99
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The Problem-Solving Problem-Prevention and Decision-Making Guide Organized and Systematic Roadmaps for Managers

The Problem-Solving Problem-Prevention and Decision-Making Guide Organized and Systematic Roadmaps for Managers

Each day managers and employees are confronted with a plethora of real problems and decisions that are creating issues suchs as lost throughput poor quality personnel problems and material shortages. How they approach these daily quandaries will determine how successful they are at resolving problems and making effective decisions. It is human nature for managers to solutions before they even understand the nature of the problems they are trying to solve. As a result they end up making blind decisions that change perfectly acceptable processes for incorrect reasons. The real secret to solving problems does not depend upon the number of sophisticated statistical tools that one applies - The secret to solving most problems is to keep the approach simple and uncomplicated. Many managers and employees make mistakes because they fail to do what Toyota does so effortlessly - . They fail to perform the 'genmba walk ' during which they go to see the actual process understand the work ask questions and learn. By following a structured approach and using only simple tools most problems can be solved effective decisions can be made and problems prevented. The cornerstones of this book are three detailed roadmaps for solving problems preventing problems and making effective decisions. Each roadmap contains a step-by-step explanation on how to solve existing problems how to prevent future problems and how to make effective decisions. The book provides real case studies to illustrate each of the techniques presented in the book. | The Problem-Solving Problem-Prevention and Decision-Making Guide Organized and Systematic Roadmaps for Managers

GBP 31.99
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Organization Development Interventions Executing Effective Organizational Change

Organization Development Interventions Executing Effective Organizational Change

To effectively adapt and thrive in today’s business world organizations need to implement effective organizational development (OD) interventions to improve performance and effectiveness at the individual group and organizational levels. OD interventions involve people trust support shared power conflict resolution and stakeholders’ participation just to name a few. OD interventions usually have broader scope and can affect the whole organization. OD practitioners or change agents must have a solid understanding of different OD interventions to select the most appropriate one to fulfill the client’s needs. There is limited precise information or research about how to design OD interventions or how they can be expected to interact with organizational conditions to achieve specific results. This book offers OD practitioners and change agents a step-by-step approach to implementing OD interventions and includes example cases practical tools and guidelines for different OD interventions. It is noteworthy that roughly 65% of organizational change projects fail. One reason for the failure is that the changes are not effectively implemented and this book focuses on how to successfully implement organizational changes. Designed for use by OD practitioners management and human resources professionals this book provides readers with OD basic principles practices and skills by featuring illustrative case studies and useful tools. This book shows how OD professionals can actually get work done and what the step-by-step OD effort should be. This book looks at how to choose and implement a range of interventions at different levels. Unlike other books currently available on the market this book goes beyond individual group and organizational levels of OD interventions and addresses broader OD intervention efforts at industry and community levels too. Essentially this book provides a practical guide for OD interventions. Each chapter provides practical information about general OD interventions supplies best practice examples and case studies summarizes the results of best practices provides at least one case scenario and offers at least one relevant tool for practitioners. | Organization Development Interventions Executing Effective Organizational Change

GBP 38.99
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Lean Higher Education Increasing the Value and Performance of University Processes

Lean Higher Education Increasing the Value and Performance of University Processes

In an environment of diminishing resources growing enrollment and increasing expectations of accountability Lean Higher Education: Increasing the Value and Performance of University Processes provides the understanding and the tools required to return education to the consumers it was designed to serve the students. It supplies a unifying framework for implementing and sustaining a Lean Higher Education (LHE) transformation at any institution regardless of size or mission. Using straightforward language relevant examples and step-by-step guidelines for introducing Lean interventions this authoritative resource explains how to involve stakeholders in the delivery of quality every step of the way. The author details a flexible series of steps to help ensure stakeholders understand all critical work processes. He presents a wealth of empirical evidence that highlights successful applications of Lean concepts at major universities and provides proven methods for uncovering and eliminating activities that overburden staff yet contribute little or no added value to stakeholders. Complete with standardized methods for correctly diagnosing workplace problems and implementing appropriate solutions this valuable reference arms you with the understanding and the tools to effectively balance the needs of all stakeholders. By implementing the Lean practices covered in these pages your school will be better positioned to provide higher quality education at reduced costs with efficient processes that instill pride maximize value and respect the long-term interests of your students faculty and staff. | Lean Higher Education Increasing the Value and Performance of University Processes

GBP 175.00
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The BASICS Lean Implementation Model Lean Tools to Drive Daily Innovation and Increased Profitability

The BASICS Lean Implementation Model Lean Tools to Drive Daily Innovation and Increased Profitability

In 2004 Charlie Protzman created The BASICS Lean Implementation Model which covers the full spectrum of what is needed to be effective and successful at implementing a Lean System. The reader is taken through a step by step approach developed over the last 15 years in the use and understanding of Lean tools principles and processes. The authors break down Lean concepts to their simplest terms to make everything as clear as possible for Lean practitioners. You will learn an integrated structured problem-solving approach identified by the acronym BASICS (Baseline Analyze Suggest Solutions Implement Check and Sustain). This methodology is combined with a proven business strategy to help ensure a successful and sustainable transformation of any organization. The BASICS approach produces real bottom line savings with 20% to 50% or more increases in productivity when compared to pure batching environments. As those who have read the book will tell you this is not a theory book… but rather a book you can return to over and over again for reference throughout your Lean journey. | The BASICS Lean™ Implementation Model Lean Tools to Drive Daily Innovation and Increased Profitability

GBP 48.99
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Giving Wings to Her Team A Novel About Learning to Coach the Toyota Kata Way

Giving Wings to Her Team A Novel About Learning to Coach the Toyota Kata Way

Denise dreamed of being the kind of leader who empowered and engaged her people but was becoming frustrated and disillusioned. Denise - a fast-rising young consultant at a large advisory firm - lands a job as a manager in industry. Crisis strikes as low-cost competitors take market share and general chaos generates late shipments. Denise goes into Lean consulting mode but quickly learns her supervisors are not buying it. They're not engaged and they find the Lean tools confusing and a distraction from their goals of getting product out. It's going to take some magic - magic that's available to you the reader too! Come with Denise on a journey of discovery and skill development as she moves beyond the tools and concepts of Lean and focuses on daily practice that helps her supervisors achieve their goals. It's about an approach called Toyota Kata that helps anyone develop and apply scientific thinking - an exploratory mindset of curiosity and experimentation. A mentor from an unlikely place appears and shares with Denise how to coach her team. Once her supervisors dig into real problems they face every day they begin to engage. Step by step with insightful inputs from her mentor Denise starts developing the skills to become a coaching manager. She watches her team meet their current challenges and be ready for more. When you teach and practice scientific thinking and coaching skills you give wings to your team and new worlds of opportunity open up. If you're a manager you'll identify with how the team in this story goes beyond general preaching about best practices to practicing how to get to where they want to be. If you're a Lean practitioner frustrated with applying tools with a limited half life you'll learn how to develop people so they can achieve their most important goals and keep going. And if you're already a Toyota Kata practitioner well . you will love this book! | Giving Wings to Her Team A Novel About Learning to Coach the Toyota Kata Way

GBP 24.99
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The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

The Remote Work Handbook: The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy is for readers seeking to leverage the business benefits of a flexible remote workforce. It is a practical guide for building and implementing remote work at any size organization. C-suite executives operation leaders business owners or entrepreneurs who recognize the workplace is changing can use it to re-tool their operations for a strategic business advantage. Mari Anne Snow the author is a recognized remote work expert with over 20 years of experience leading remote teams and has re-written the rules of leadership to unlock the potential in remote and distributed teams. In this book she shares all her secrets. The book explores the untapped potential of remote teams and lays out the business case for adopting a new flexible workplace model to build organizational resilience and a competitive edge. It takes the reader through the step-by-step process of constructing a remote work operating model staging an implementation then institutionalizing and sustaining the change. It includes down-to-earth professional and personal stories that alert the reader to the top priorities and operational realities they will face as they craft their own implementation plan for operationalizing remote work at their company. | The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

GBP 28.99
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Lean Supply Chain and Logistics Simulation Description of Roles - Paperwork - Flow

Lean Supply Chain and Logistics Simulation Description of Roles - Paperwork - Flow

Enna's Lean Supply Chain & Logistics Simulation will help your company realize its goal of becoming more Lean more agile and taking a lead over the competition. This is a hands-on simulation that demonstrates the effectiveness of Lean in the specialized context of the Supply Chain Logistics and Distribution environment. Throughout the three rounds of the simulation the participants will learn the importance of reducing batch size and streamlining the process flow as well as learning how to apply new concepts. Step by step team members become familiar with Lean and take these Lean concepts and apply them directly during the simulation. By dealing with everything from orders received working with the supplier and finally shipping the product the participants will gain an understanding of the importance of seeing the entire Supply Chain. The simulation comes with a Flash presentation including a results tracking sheet that is completed at the end of each round in order to help visualize improvement and profitability. Through a subtle change between Rounds 1 and 2 and a larger Lean transformation after Round 3 the benefits of Lean will become clearly apparent. Not only does this visualization help the participants see and experience Lean but also how it will be advantageous to them and their own job. | Lean Supply Chain and Logistics Simulation Description of Roles - Paperwork - Flow

GBP 375.00
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New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

Enabling management to verify that processes are being performed correctly and in an efficient manner standardized work provides limitless opportunities for process improvements. So much so that it has become a vital component of improvement efforts in Lean enterprise systems. New Horizons in Standardized Work: Techniques for Manufacturing and Business Process Improvement is an all-inclusive guide to applying standardized work principles to virtually any business in any industry. It facilitates a fundamental understanding of standardized work principles and the logic behind their development so readers can successfully extend and adapt them to their own work situation. It also: Supplies an accessible introduction to standardized work from a cyclic perspective Explains how to instill and maintain quality in work processes right from the get go Provides the foundational basis required to apply standardized work concepts to a wide range of work situations Includes several appendices with helpful tips and problem-solving tools In a step-by-step format this book discusses the relationship of the work period and the takt time as well as the importance of the three main worker interface levels in job design. It includes an array of examples that demonstrate how the concepts discussed can be applied across a range of industries including health care construction business processes and food services. | New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

GBP 170.00
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Lean Development and Innovation Hitting the Market with the Right Products at the Right Time

Lean Development and Innovation Hitting the Market with the Right Products at the Right Time

Using Toyota's principles for product and process development this book focuses the implementation of the Lean system during the past 10 years in dozens of corporations across various industries. The book highlights all steps on the journey from common trouble area to remarkable results. As it is written by a manager for other managers it contains real work discoveries and insights. The author provides case studies from many different fields of application. The reader gains insight on US and European companies that successfully streamlined their innovation and product-development processes. These companies have overcome difficult periods and major challenges thanks to the ability to innovate with new Lean methodologies and above all a new workplace culture and mindset. The goal of this book is to help managers successfully apply Lean principles in the innovation and development area of their company while benefitting from the author's lessons learned during his many years of capitalized experience. This book provides a comprehensive framework that supports step-by-step the successful application of Lean principles in the innovation and development areas of the company. Readers learn how to drastically reduce the time required to develop products and discover and eliminate hidden costs and critical waste while increasing value for customers. | Lean Development and Innovation Hitting the Market with the Right Products at the Right Time

GBP 31.99
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Innovation Project Management Handbook

Innovation Project Management Handbook

Innovation Project Management Handbook provides organizational leaders and decision-makers with a cadre of agile disciplined and transformational tools and processes for improving innovation opportunity outcomes and achieving sustained innovation project success. The authors introduce new tools and processes developed over their decades of work in the field of innovation that assist organizations in aligning innovation opportunity decisions with their core competencies business objectives and strategic vision. In concert with accepted tools already in use today you are provided a detailed description of each tool and process in an easy to follow format with actual application scenarios and exercises. The handbook begins with an innovation primer and introductory discussion on how the authors evolved the original ENOVALE model into the N2OVATE methodology. An overview of how to select a project for each type of innovation opportunity is provided followed by an in-depth step-by-step discussion on how to implement each innovation process type. Based on innovative outcomes the authors identify seven unique processes each having its own unique circumstances. This allows you to tailor the processes and associated tool-sets to the needs of your organization and situation. After selecting one of the seven processes that fit your desired innovation outcome you simply follow the detailed process maps provided in the applicable chapter to achieve a desired outcome. In doing so you will learn how to use adapt and improve the tools and techniques offered in the handbook to achieve a positive innovation outcome and add value to your organization customers stakeholders and shareholders.

GBP 175.00
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