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Mapping the Total Value Stream A Comprehensive Guide for Production and Transactional Processes

Mapping the Total Value Stream A Comprehensive Guide for Production and Transactional Processes

Mapping the Total Value Stream defines and elaborates on the concepts of value stream mapping (VSM) for both production and transactional processes. This book reshapes and extends the lessons originally put forward in a number of pioneering works including the popular Value Stream Management for the Lean Office. It reinforces fundamental concepts and theoretical models with real-world applications and complete examples of the value stream mapping technique. To educate VSM mappers on the specific mechanics of the technique the text provides in-depth explanations for commonly encountered situations. The authors also provide a more complete perspective on the concept of availability. While they discuss availability of equipment in transactional processes they extend the concept by elaborating on availability as it applies to employees. The calculation of process lead time for work queues is taken to an advanced level � not only is the calculation of this lead time explained but the text also covers the very real possibility of having more work in the queue than available time. While previous books have focused on only production process VSM or transactional process VSM this work meets the real needs of both manufacturers and service sector organizations by dealing with both types. It goes beyond explaining each scenario to teach readers what techniques are commonly applicable to both and also explains areas of difference so that mappers will be able to readily adapt to whatever unique situations present themselves. | Mapping the Total Value Stream A Comprehensive Guide for Production and Transactional Processes

GBP 180.00
1

Lean Six Sigma International Standards and Global Guidelines Second Edition

Lean Six Sigma International Standards and Global Guidelines Second Edition

A hybrid methodology Lean Six Sigma (LSS) is designed to accommodate global challenges and constraints by capitalizing on Six Sigma and Lean Thinking. LSS incorporates best practices from programs such as the International Organization for Standardization (ISO) Capability Maturity Model and Total Quality Management. International Lean Six Sigma practitioners must understand the dynamics of LSS along with its cultural aspects and regulations. Lean Six Sigma: International Standards and Global Guidelines Second Edition provides this understanding. The book assumes that the overall goal of operational excellence is to ensure that organizational tasks and activities are being performed to the best of their process capabilities. It defines continuous improvement as activities that support and empower environments to make flexible decisions that lead to ongoing improvement and effectiveness. Coverage includes: New global LSS standards International implementation of process improvement programs New international LSS applications International Lean Six Sigma areas of competency The book defines many of the terms popularized by process improvement programs such as center of excellence and business transformation. It documents these practices and explains how to perform future activities in accordance with the recorded practices. Exploring international approaches to Lean Six Sigma it details the new ISO Standard for Six Sigma and also addresses the role of project management in LSS. Illustrating the synergies between Lean and Six Sigma and how they partner with other process improvement programs and initiatives this book is an ideal study guide for those preparing to take the LSS Black Belt certification exam. | Lean Six Sigma International Standards and Global Guidelines Second Edition

GBP 180.00
1

Production Management Advanced Models Tools and Applications for Pull Systems

Production Management Advanced Models Tools and Applications for Pull Systems

Inventory control is an essential task in production management. An effective inventory control can significantly reduce the holding cost and hence total production cost. Selecting and implementing a suitable production control system plays an important role in inventory reduction and performance improvement of a production system. Since the introduction of Toyota’s just-in-time philosophy pull control systems have been adopted by numerous companies worldwide both in the manufacturing and service sectors. This book provides some recent developments in production management and presents modeling and analysis tools for pull production control systems. It contributes by combining theoretical findings and case study analysis results with a practical and contemporary view on how to effectively manage and control production systems. Each chapter in this book focuses on a specific topic in production control systems allowing readers to identify the chapters that relate to their interests. More specifically the book is presented in three sections. The first section focuses on the design and implementation aspects of the pull production control systems as well as performance evaluation approaches for pull systems. The second section presents a recent and comprehensive literature review. Three different case studies on implementation of pull production control systems are presented in the last section. This book can be used as an essential source for students and scholars who need to specifically study the pull control systems. Since the superiority of these systems is controversial the book can also provide an interesting and informative read for practitioners managers and employees who need to deepen their knowledge on pull production management systems. | Production Management Advanced Models Tools and Applications for Pull Systems

GBP 39.99
1

Lean Six Sigma International Standards and Global Guidelines

Lean Six Sigma International Standards and Global Guidelines

A hybrid methodology Lean Six Sigma (LSS) is designed to accommodate global challenges and constraints by capitalizing on Six Sigma and Lean Thinking. LSS incorporates best practices from programs such as the International Organization for Standardization (ISO) Capability Maturity Model and Total Quality Management. International LSS practitioners must understand the dynamics of LSS along with its cultural aspects and regulations. Lean Six Sigma: International Standards and Global Guidelines provides this understanding. This book assumes that the overall goal of operational excellence is to ensure that organizational tasks and activities are being performed to the best of their process capabilities. It defines continuous improvement as activities that support and empower environments to make flexible decisions that lead to ongoing improvement and effectiveness. Coverage includes: New global LSS standards International implementation of process improvement programs New international LSS applications International LSS areas of competency This book defines many of the terms popularized by process improvement programs such as center of excellence and business transformation. It documents these practices and explains how to perform future activities in accordance with the recorded practices. Exploring international approaches to LSS it details the new ISO Standard for Six Sigma and also addresses the role of project management in LSS. Illustrating the synergies between Lean and Six Sigma and how they partner with other process improvement programs and initiatives this book is an ideal study guide for those preparing to take the LSS Black Belt certification exam. This third edition covers important updates such as: How innovation is being integrated The way in which Lean leadership is now being accomplished globally Newer case studies with specific attention to how Lean and Six Sigma are being monitored in healthcare and government Highlighting updated successes and the consideration of diversity and equity issues as they relate to LSS | Lean Six Sigma International Standards and Global Guidelines

GBP 38.99
1

Careers in Healthcare and Beyond Tools Resources and Questions to Prepare You for What’s Next

Careers in Healthcare and Beyond Tools Resources and Questions to Prepare You for What’s Next

According to the U. S. Bureau of Labor Statistics some of the fastest projected job growth will occur in the healthcare healthcare support and personal care fields which accounts for almost one third of the total employment growth by 2020. Analysts suggest that the healthcare field is growing because of the long-term trends of an aging population and improved diagnosing and treatment options. Additionally technology advances in telemedicine and telehealth are allowing elderly patients to remain in their homes as they age even though their health needs are increasing. All these advances and changes to payment structures are fueling the employment growth opportunities in healthcare. This book is intended for someone curious to learn more about a career in healthcare but not certain if it is right for them or if the industry would be a good fit for them. For the person who is already interested in pursuing a career in healthcare it provides added excitement to continue on this path. For the person who is less certain it explores in a narrative format the unique opportunities that are available in healthcare and career options that are not obvious to the general public. It is designed to provide added insights and stories that will inspire one to learn more about the field of healthcare and the many opportunities to consider. It will encourage readers to explore ways to gain hands-on experience to determine what is the best approach for them to take to start this journey. This book is also intended for those who currently work in healthcare but may be considering a different job in the field. | Careers in Healthcare and Beyond Tools Resources and Questions to Prepare You for What’s Next

GBP 31.99
1

Achieving Lean Changeover Putting SMED to Work

Achieving Lean Changeover Putting SMED to Work

Defined as the total process of converting a line or process from one product to another changeover will not only help your organization improve quality and flexibility but it will save thousands and sometimes even tens of thousands of dollars per hour. Achieving Lean Changeover: Putting SMED to Work is about the practical implementation of the single minute exchange of die (SMED) philosophy developed by Shigeo Shingo at Toyota. Although the book is principally about changeover of manufacturing packaging and assembly processes the general concepts and examples are also applicable in lighter industries that require turnover of processes including airlines hospitals operating rooms and food service. Filled with practical examples the book shares proven methods that can help you convert changeover downtime to productive uptime. It explains why reducing changeover time is important financially and provides a structured methodology to help you identify and implement improvement opportunities. The author addresses both the machinery issues with changeover/ SMED and the associated operational issues such as costs waiting times material movement documentation and product/component design. He also devotes a chapter to discussing in detail how to calculate the cost of changeover downtime an area that remains a mystery to many. Taking a holistic approach to changeover the text includes a chapter devoted to organizing changeover improvements keeping them on track and developing and implementing a formal changeover reduction program. Presenting time-tested methods and practical examples from a variety of industries it offers you the opportunity to reduce changeover time and cost and provide your organization with the flexibility needed to better satisfy your customers in three important dimensions: product variety responsiveness and price. | Achieving Lean Changeover Putting SMED to Work

GBP 170.00
1

Healthcare Value Proposition Creating a Culture of Excellence in Patient Experience

Healthcare Value Proposition Creating a Culture of Excellence in Patient Experience

Never before in the healthcare industry has there been such intense emphasis and open debate on the issue of quality. The steady rise in the cost of healthcare coupled with the need for quality have combined to put the healthcare industry at the top of the national agenda. Quality costs and service are not just socially provocative ideas. They are critical criteria for decision-making by patients physicians and many key constituents of healthcare organizations. The pursuit of improved performance has driven a host of executives and managers in search of techniques for structuring rehabilitating redesigning and reengineering the organizations they serve. Unfortunately the narrow-mindedness with which programs are implemented and the discontinuity in their application weaken the promise of success. The process of quality improvement can become an undisciplined search for illusions rather than reality. For many years healthcare managers have embraced the narrow definition of performance solely in the context of financial success. Forward-thinking executives now realize that the road to financial success begins with success in quality and service. Quality and service are no longer separate issues – they are the same. Neither one by itself will bring about lasting success. The ultimate measure of performance is in an organization’s ability to create value for its customers and true performance must be measured in the context of the customers’ total experience. This book is about how to manage performance in the context of value to the customer or patient. It brings together the many pieces of the performance improvement puzzle – quality technology costs productivity and customer service. The author also covers process improvement tools including Lean and Six Sigma and how to create a culture of continuous improvement as well as how to improve the patient experience and productivity improvement strategies. The book is filled with examples illustrations and tools for improving key aspects of a healthcare organization’s performance. | Healthcare Value Proposition Creating a Culture of Excellence in Patient Experience

GBP 31.99
1

Lean Transportation Management Using Logistics as a Strategic Differentiator

Lean Transportation Management Using Logistics as a Strategic Differentiator

This book provides an overview of the key transportation management processes from a shipper’s perspective. It enables managers to gain quick insight in the added value of transportation as a strategic differentiator its key drivers and guidelines on how to use them in an effective and efficient decision-making process. It explains how to identify and eliminate waste using basic Lean tools and proven concepts. The reader is guided on how to start implementing the Lean methodology and best practices in the industry to realize significant savings. Companies such as Adidas and Amazon are using transportation to increase sales by delivering purchased products faster than the competition. These companies do not treat transportation as a cost center. They are not focusing on reducing transportation spending. They allow customers to buy any product that is available in any store or warehouse and have it delivered to their homes. By delivering faster than the competition they increase sales. At the same time they lower their total supply chain costs as faster deliveries lead to fewer returns. Reduction of returns means higher sales and lower transportation costs for returns. The result is higher profits while creating more value for the customer. Transportation is moving from a cost center towards a profit center. The traditional logistics service providers are perceived to not innovate fast enough. Top management must understand the transportation management basics and use it in their strategic decision-making. They should be involved in discussions on how to organize the transport management function in the best way and how to use it as a service differentiator. Transportation is more than the efficient movement of supplies sub-assemblies and final products. In addition it is more than the key performance indicators on the business-balanced scorecard. Transportation management professionals fail to catch top management’s attention due to the use of technical language. It is more difficult to understand transportation key performance indicators such as loading degree net and gross pick-up and delivery reliability. It is easier to get top management attention when talking about lost sales due to stock-outs lost tenders due to long delivery times high inventory holding and scrap costs. | Lean Transportation Management Using Logistics as a Strategic Differentiator

GBP 31.99
1

The Green Six Sigma Handbook A Complete Guide for Lean Six Sigma Practitioners and Managers

The Green Six Sigma Handbook A Complete Guide for Lean Six Sigma Practitioners and Managers

This book is a hands-on single-source reference of tools techniques and processes integrating both Lean and Six Sigma. This comprehensive handbook provides up-to-date guidance on how to use these tools and processes in different settings such as start-up companies and stalled projects as well as establish enterprises where the ongoing drive is to improve processes profitability and long-term growth. It contains the hard Six Sigma approach as well as the flexible approach of FIT SIGMA which is adaptable to manufacturing and service industries and also public sector organisations. You will also discover how climate change initiatives can be accelerated to sustainable outcomes by the holistic approach of Green Six Sigma. The book is about what we can do now with leadership training and teamwork in every sphere of our businesses. Lean originally developed by Toyota is a set of processes and tools aimed at minimising wastes. Six Sigma provides a set of data-driven techniques to minimise defects and improve processes. Integrating these two approaches provides a comprehensive and proven approach that can transform an organisation. To make change happen we need both digital tools and analog approaches. We know that there has been a continuous push to generate newer approaches to operational excellence such as Total Quality Management Six Sigma Lean Sigma Lean Six Sigma and FIT SIGMA. It is vital that we harness all our tools and resources to regenerate the economy after the Covid-19 pandemic and make climate change initiatives successful for the survival of our planet. Six Sigma and its hybrids (e. g. Lean Six Sigma) should also play a significant part. Over the last three decades operational performance levels of both public sector and private sector organisations improved significantly and Lean Six Sigma has also acted as a powerful change agent. We urgently need an updated version of these tools and approaches. The Green Six Sigma Handbook not only applies appropriate Lean and Six Sigma tools and approaches fitness for the purpose but it aims at sustainable changes. This goal of sustainability is a stable bridge between Lean Six Sigma and climate change initiatives. Hence when the tools and approaches of Lean Six Sigma are focused and adapted primarily to climate change demands we get Green Six Sigma. | The Green Six Sigma Handbook A Complete Guide for Lean Six Sigma Practitioners and Managers

GBP 42.99
1

Government Big Pharma and The People A Century of Dis-Ease

Government Big Pharma and The People A Century of Dis-Ease

Pharmaceuticals constitute a relatively small share of the total Health Care expenditure in most developed economies and yet they play a critical role in the ongoing debate over how best to advance improve and afford Health Care. Despite this and perhaps because of this the industry has had for many years an outsized claim to fame and controversy praise and criticisms and support and condemnation. Unfortunately many participants in the debate do not fully understand the complexities of the industry and its role in the overall Health Care system. The analytical tools of economics provide a strong foundation for a better understanding of the dynamics of the pharmaceutical industry its contribution to Health and Health Care and its dual and often conflicting priorities of affordability and innovation as well as the various Private and Public Policy initiatives directed at the sector. Everyone is affected by Big Pharma and the products they produce. At the Drug store the physician’s office in front of the television in everyday conversations Drugs are a part of our lives. Society shapes our values toward Drugs and Drugs shape society. (The Pill and minor tranquilizers are good examples. ) And of course the way Congress deliberates and Big Pharma responds has a huge impact on how Drugs affect our lives. This book is well-researched on the subject of the pharmaceutical industry its struggles with Government and its relationship to the consumer from the early twentieth century until the present. The Dynamic Tension between the three participants – Government Big Pharma and the People – is described and explained to lead to an understanding of the controversies that rage today. The author describes how the Government its many investigatory efforts and the ultimate legislative results affect the industry and the consequences of their activities are explored in light of their effects on other players including the patients and consumers who rely on both Government and Big Pharma for their well-being and who find sometimes unexpected consequences while giving special attention to the attitudes beliefs and misadventures of less-than-optimal Drug use. Stakeholders are identified with physicians as a major focus as well as describing the significance of prescriptions as social objects and the processes by which physicians make choices on behalf of their patients. The author ties it all together with how Big Pharma affects and is affected by each of these groups. The author utilizes his 50-plus years’ experience as an academic practicing pharmacist and Big Pharma employee to describe the scope of the pharmaceutical industry and how it affects us on a daily basis concluding with an inside look at Big Pharma and how regulations marketing and the press have affected their business both good and bad. | Government Big Pharma and The People A Century of Dis-Ease

GBP 48.99
1