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Advances in the Human Side of Service Engineering

Advances in the Human Side of Service Engineering

If there is any one element to the engineering of service systems that is unique it is the extent to which the suitability of the system for human use human service and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary manufacturing systems. Topics include:Adoption of health information technology (HIT)Aging society: the impact of age on traditional service system constructs Anthropology in service science Applying service design techniques to healthcare Co-creating value Cognitive systems modeling of service systems Context-related service: the human aspect of service systemsDesigning services for underserved populationsEthics dividend in services: how it may be cultivated grown and measuredGovernance of service systems Human aspects of change when applying Lean Six Sigma methods and toolsHuman side of service dominant logic in B2B settingsHuman-computer interaction and HF in software technologiesService network configuration impacts on customer experience Simulating employees and customers in service systems Systems design and the customer experienceUsability and human side of electronic financial services The book also discusses issues that arise in shop floor and office environments in the quest for manufacturing agility i. e. enhancement and integration of human skills with hardware performance for improved market competitiveness management of change product and process quality and human-system reliability. It provides a foundation upon which researchers and practitioners can contri

GBP 59.99
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The Dirty Side of the Garment Industry Fast Fashion and Its Negative Impact on Environment and Society

The Dirty Side of the Garment Industry Fast Fashion and Its Negative Impact on Environment and Society

When thinking about lowering or changing consumption to lower carbon footprints the obvious offenders come easily to mind: petroleum and petroleum products paper and plastic even food. But not clothes. Although the clothing industry is the second largest polluter after agriculture most consumers do not think of clothes as a source of environmental damage. The Dirty Side of the Garment Industry: Fast Fashion and its Negative Impact on Environment and Society exposes how clever marketing tactics designed to increase demand skillfully hide this reality. An in-depth examination of the international fashion trade and related goods this book raises visibility of the ethical aspects of promoting overconsumption through explaining the ecological damage resulting from the high rate of discarding old clothes. It focuses on the promotion globalization and integration of the apparel sector into our social and political landscape. It presents an expert overview of the garment industry highlighting the harsh realities of the environmental and labor problems associated with it. It tracks the commercial and cultural factors that have led to the growth of fast fashion retail and its dominance of the entire industry. The book covers current regulatory policies both national and international on production and labor and the author does not shy away from making recommendations for change. He examines marketing business and economic models to explain how assumptions of traditional economic theory on industrial growth and prosperity fall short in addressing the high social costs of promoting the overconsumption of cheap and readily disposable clothes. You will come away with a detailed holistic understanding of the garment industry as well as clarity regarding the larger issue of finding balance when it comes to the ethics of consumption. | The Dirty Side of the Garment Industry Fast Fashion and Its Negative Impact on Environment and Society

GBP 31.99
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Genotype-by-Environment Interaction

Obstetrics by Ten Teachers

Fundamental Concepts of Molecular Spectroscopy

Gynaecology by Ten Teachers

Plasma Simulations by Example

Plasma Simulations by Example

The study of plasmas is crucial in improving our understanding of the universe and they are being increasingly utilised in key technologies such as spacecraft thrusters plasma medicine and fusion energy. Providing readers with an easy to follow set of examples that clearly illustrate how simulation codes are written this book guides readers through how to develop C++ computer codes for simulating plasmas primarily with the kinetic Particle in Cell (PIC) method. This text will be invaluable to advanced undergraduates and graduate students in physics and engineering looking to learn how to put the theory to the test. Features:Provides a step-by-step introduction to plasma simulations with easy to follow examplesDiscusses the electrostatic and electromagnetic Particle in Cell (PIC) method on structured and unstructured meshes magnetohydrodynamics (MHD) and Vlasov solversCovered topics include Direct Simulation Monte Carlo (DSMC) collisions surface interactions axisymmetry and parallelization strategies. Lubos Brieda has over 15 years of experience developing plasma and gas simulation codes for electric propulsion contamination transport and plasma-surface interactions. As part of his master’s research work he developed a 3D ES-PIC electric propulsion plume code Draco which is to this date utilized by government labs and private aerospace firms to study plasma thruster plumes. His Ph. D obtained in 2012 from George Washington University USA focused on a multi-scale model for Hall thrusters utilizing fluid-kinetic hybrid PIC codes. He has since then been involved in numerous projects involving development and the use of plasma simulation tools. Since 2014 he has been teaching online courses on plasma simulations through his website: particleincell. com. | Plasma Simulations by Example

GBP 44.99
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OCT Made Easy

Sustainable Agriculture Adaptation Strategies to Address Climate Change by 2050

Fluoride Removal from Groundwater by Adsorption Technology

Fluoride Removal from Groundwater by Adsorption Technology

In the Eastern corridor of Northern region of Ghana presence of high fluoride concentration in the groundwater has made many drilled boreholes unusable for drinking. Little is however known about the factors contributing to the occurrence of high fluoride in this part of Ghana and it’s spatial distribution. Treatment of the fluoride-contaminated groundwater by adsorption is also hampered by the lack of suitable adsorbents that are locally available. Based on principal component analysis and saturation indices calculations this thesis highlights that the predominant mechanisms controlling the fluoride enrichment probably include calcite precipitation and Na/Ca exchange processes both of which deplete Ca from the groundwater and promote the dissolution of fluorite. The mechanisms also include F-/OH- anion exchange processes as well as evapotranspiration processes which concentrate the fluoride ions hence increasing its concentration in the groundwater. Spatial mapping showed that the high fluoride groundwaters occur predominantly in the Saboba Cheriponi and Yendi districts. The thesis further highlights that modifying the surface of indigenous materials by an aluminium coating process is a very promising approach to develop a suitable fluoride adsorbent. Aluminum oxide coated media reduced fluoride in water from 5. 0 ± 0. 2 mg/L to ≤ 1. 5 mg/L (which is the WHO health based guideline for fluoride) in both batch and continuous flow column experiments in the laboratory. Kinetic and isotherm studies thermodynamic calculations as well as analytical results from Fourier Transform Infrared Spectroscopy and Raman spectroscopy suggest the mechanism of fluoride adsorption onto aluminium oxide coated media involved both physisorption and chemisorption processes. Field testing in a fluoritic community in Northern Ghana showed that the adsorbent is also capable of treating fluoride-contaminated groundwater in field conditions suggesting it is a promising defluoridation adsorbent. The adsorbent also showed good regenerability potential that would allow re-use which could make it practically and economically viable. Additional research is however required to further increase the fluoride adsorption capacity of developed adsorbent. | Fluoride Removal from Groundwater by Adsorption Technology

GBP 82.99
1

Clinical Cases A Step-by-Step Approach

Clinical Cases A Step-by-Step Approach

It is vitally important for medical students and junior doctors to grasp an understanding of ‘real-life medicine’. This innovative book of cases shows how a particular presentation may progress and the different complications that may arise and emerge over time which may be missed by the ‘snapshot in time' approach taken by many problem-based volumes. The content reflects the average length of stay for a patient in hospital in which their situation can change in a multitude of ways and the management of chronic conditions may also need to be adapted as complications arise. Demonstrates the real bedside experiences that medical students can expect in whichever simple or complex way that they may present Cases selected from a range of sub-specialties for comprehensive coverage across the curriculum Illustrates the complicated progressive problems that will be seen while practicing as a doctor with detailed diagrams and diagnostic imagery to aid understanding Shows with timepoints how differential diagnoses may change as more information becomes available and new symptoms arise Describes a typical initial hospital stay and subsequent presentations to the general practitioner and hospital readmission The Authors Andrew Solomon BM BCH MA(Hons) DM FRCP is a Consultant Physician East and North Hertfordshire NHS Trust Stevenage UK. Julia Anstey BSc (Hons) MBBS is a Foundation Doctor Somerset NHS Foundation Trust Taunton UK. Liora Wittner MBBS BSc is a Resident in Internal Medicine Shamir Medical Centre Be'er Ya'akov Israel. With contributions from Priti Dutta MBBS BSc FRCR Consultant Radiologist Royal Free London NHS Foundation Trust London UK. | Clinical Cases A Step-by-Step Approach

GBP 21.99
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Organic Reaction Mechanisms A Step by Step Approach Second Edition

Project Management Simplified A Step-by-Step Process

Project Management Simplified A Step-by-Step Process

Are projects a problem for you? Do your projects cost too much take too long or are just not quite right? If so Project Management Simplified: A Step-by-Step Process is the book for you. It applies well-defined processes for managing projects to managing change in our lives. It describes an approach modeled on a process used successfully in businesses not-for-profit organizations schools and other organizations. The skills and techniques are not unique to businesses and organizations; they are life skills available to everyone. There are a number of structured approaches that guide the successful completion of projects in business environments. This book translates these processes and techniques such that nonproject managers can easily use these proven approaches in a nonbusiness context for their own projects. It removes technical jargon the need for computer software and hardware and complicated organizational environments describing the essential project management processes in a simple straightforward manner. As you progress through the book you connect the dots necessary to complete your personal projects. A sample project in the text and a case study in the appendices further illustrate the concepts explained in the text. The author challenges you to select a project and working along with the book be the project manager and develop a project plan. By working with customers and funders of the project defining the project identifying how long it will take and determining its cost you will develop the expertise to define project goals and create a plan to reach them. | Project Management Simplified A Step-by-Step Process

GBP 175.00
1

Design of Hydroelectric Power Plants – Step by Step

Transforming Agricultural Technology by Artificial Intelligence and Robotics

Biomolecular Kinetics A Step-by-Step Guide

GBP 130.00
1

Mastering Academic Writing in the Sciences A Step-by-Step Guide

Engineering Writing by Design Creating Formal Documents of Lasting Value Second Edition

Engineering Writing by Design Creating Formal Documents of Lasting Value Second Edition

Engineering Writing by Design: Creating Formal Document of Lasting Value Second Edition shows how effective writing can be achieved by thinking like an engineer. Based on the authors’ combined experience as engineering educators the book presents a novel approach to technical writing positioning formal writing tasks as engineering design problems with requirements constraints protocols standards and customers (readers) to satisfy. Specially crafted for busy engineers and engineering students this quick-reading conversational text: Describes how to apply engineering design concepts to the writing process Explains how engineers fall into thinking traps and gives techniques for avoiding them Covers the essentials of grammar style and mathematical exposition Highlights topics in writing ethics including copyright plagiarism data presentation and persuasion Engineering Writing by Design: Creating Formal Documents of Lasting Value Second Edition addresses the specific combination of thinking and writing skills needed to succeed in modern engineering. Its mantra is: to write like an engineer you must think like an engineer. Featuring illustrative examples chapter summaries and exercises quick-reference tables and recommendations for further reading this book is packed with valuable tips and information practicing and aspiring engineers need to become effective writers. | Engineering Writing by Design Creating Formal Documents of Lasting Value Second Edition

GBP 48.99
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Munchausen by Proxy and Other Factitious Abuse Practical and Forensic Investigative Techniques

Medical Devices A Practical Guide

Adaptation for Animation Transforming Literature Frame by Frame

Therapeutic Interventions in Three Sentences Reshaping Ericksonian Hypnotherapy by Talking to the Brain and Body

Therapeutic Interventions in Three Sentences Reshaping Ericksonian Hypnotherapy by Talking to the Brain and Body

Following tenets set out by Milton Erickson Therapeutic Interventions in Three Sentences: Reshaping Ericksonian Hypnotherapy by Talking to the Brain and Body presents an array of short effective commands which have been developed for use in connection with a wide range of mental and psychosomatic disorders. Examining in detail the basic building blocks which must be in place in order for someone to send an effective command to his or her sub-conscious mind the book presents an elegant way of using informal variations of Ericksonian hypnotherapy in awake states and transferring these principles to a variety of therapeutic settings. The methods described follow specific rules derived from hypnotherapy but can be integrated into any other form of counselling or therapy and can be used in short sessions in telephone consultations and with patients in critical states as well as conversations of a therapeutic nature by non-therapeutic professionals. The book explains why and how these interventions work their general structure and how they can be used to tackle specific needs such as trauma depression and anxiety disorders. The book will be of great interest to counsellors doctors and therapists of different orientations who are looking for therapeutic methods that can be used in short sessions or with patients in critical states as well as non-therapeutic professionals who engage in conversations of a therapeutic nature such as social workers pastors nurses carers and teachers (including SEN teachers). | Therapeutic Interventions in Three Sentences Reshaping Ericksonian Hypnotherapy by Talking to the Brain and Body

GBP 18.99
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Organizational Sustainability and Risk Management A Practical Step-by-Step Guide

Organizational Sustainability and Risk Management A Practical Step-by-Step Guide

This new edition is completely revamped and reorganized to reflect the change in standards and regulations and to include all new topics related to organizational sustainability and risk management. The role that the Sustainable Development Goals (SDGs) play within the realm of organizational sustainability is one of many new topics. Organizational Sustainability and Risk Management: A Practical Step-by-Step Guide Second Edition will continue to remind all stakeholders how organizations work through a measurement transformation that affects everything they do including following the International Organization for Standardization’s (ISO) Guide for Sustainability and climate change. The book is enriched with a discussion on life cycle thinking that has been introduced in the ISO high-level structure. Discussions on a fundamental change in how organizations approach sustainability and how we view organizational sustainability are covered. This book offers a platform for managing all activities products and services tailored to the needs of the organization and presents how important environmental social and governance (ESG) standards are to determine the potential for increased financial growth of organizations that have implemented organizational sustainability. The book is for professionals and can be used in continuing education sustainability courses as well as company-provided short courses where the new regulations for sustainability and ESG reporting are addressed. | Organizational Sustainability and Risk Management A Practical Step-by-Step Guide

GBP 74.99
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