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Advances in the Human Side of Service Engineering

Advances in the Human Side of Service Engineering

If there is any one element to the engineering of service systems that is unique it is the extent to which the suitability of the system for human use human service and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary manufacturing systems. Topics include:Adoption of health information technology (HIT)Aging society: the impact of age on traditional service system constructs Anthropology in service science Applying service design techniques to healthcare Co-creating value Cognitive systems modeling of service systems Context-related service: the human aspect of service systemsDesigning services for underserved populationsEthics dividend in services: how it may be cultivated grown and measuredGovernance of service systems Human aspects of change when applying Lean Six Sigma methods and toolsHuman side of service dominant logic in B2B settingsHuman-computer interaction and HF in software technologiesService network configuration impacts on customer experience Simulating employees and customers in service systems Systems design and the customer experienceUsability and human side of electronic financial services The book also discusses issues that arise in shop floor and office environments in the quest for manufacturing agility i. e. enhancement and integration of human skills with hardware performance for improved market competitiveness management of change product and process quality and human-system reliability. It provides a foundation upon which researchers and practitioners can contri

GBP 59.99
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Genotype-by-Environment Interaction

Genotype-by-Environment Interaction

Genotype-by-Environment Interaction (GEI) is a prevalent issue among crop farmers plant breeders geneticists and production agronomists. This book brings together contributions from expert plant breeders and quantitative geneticists to better understand the relationship between crop performance and environment. This information can reduce the cost of extensive genotype evaluation by eliminating unnecessary testing sites and by fine-tuning breeding programs. Molecular aspects of GEI are discussed for the first time and key bibliographical references on GEI are included in an appendix.

GBP 59.99
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Plasma Simulations by Example

Plasma Simulations by Example

The study of plasmas is crucial in improving our understanding of the universe and they are being increasingly utilised in key technologies such as spacecraft thrusters plasma medicine and fusion energy. Providing readers with an easy to follow set of examples that clearly illustrate how simulation codes are written this book guides readers through how to develop C++ computer codes for simulating plasmas primarily with the kinetic Particle in Cell (PIC) method. This text will be invaluable to advanced undergraduates and graduate students in physics and engineering looking to learn how to put the theory to the test. Features:Provides a step-by-step introduction to plasma simulations with easy to follow examplesDiscusses the electrostatic and electromagnetic Particle in Cell (PIC) method on structured and unstructured meshes magnetohydrodynamics (MHD) and Vlasov solversCovered topics include Direct Simulation Monte Carlo (DSMC) collisions surface interactions axisymmetry and parallelization strategies. Lubos Brieda has over 15 years of experience developing plasma and gas simulation codes for electric propulsion contamination transport and plasma-surface interactions. As part of his master’s research work he developed a 3D ES-PIC electric propulsion plume code Draco which is to this date utilized by government labs and private aerospace firms to study plasma thruster plumes. His Ph. D obtained in 2012 from George Washington University USA focused on a multi-scale model for Hall thrusters utilizing fluid-kinetic hybrid PIC codes. He has since then been involved in numerous projects involving development and the use of plasma simulation tools. Since 2014 he has been teaching online courses on plasma simulations through his website: particleincell. com. | Plasma Simulations by Example

GBP 44.99
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OCT Made Easy

OCT Made Easy

This book written by premier authors in the field of OCT intravascular imaging covers the best practices for using OCT to provide high resolution cross-sectional viewing for atherosclerotic plaque assessment stent strut coverage and apposition assessment in stent restenosis evaluation and PCI guide and optimization. Fully illustrated thorughout in a handy cath-lab side handbook supplemented by online movie clips OCT Made Easy includes case studies angiography CT correlations and simple techniques for getting the best image.

GBP 56.99
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Fluoride Removal from Groundwater by Adsorption Technology

Fluoride Removal from Groundwater by Adsorption Technology

In the Eastern corridor of Northern region of Ghana presence of high fluoride concentration in the groundwater has made many drilled boreholes unusable for drinking. Little is however known about the factors contributing to the occurrence of high fluoride in this part of Ghana and it’s spatial distribution. Treatment of the fluoride-contaminated groundwater by adsorption is also hampered by the lack of suitable adsorbents that are locally available. Based on principal component analysis and saturation indices calculations this thesis highlights that the predominant mechanisms controlling the fluoride enrichment probably include calcite precipitation and Na/Ca exchange processes both of which deplete Ca from the groundwater and promote the dissolution of fluorite. The mechanisms also include F-/OH- anion exchange processes as well as evapotranspiration processes which concentrate the fluoride ions hence increasing its concentration in the groundwater. Spatial mapping showed that the high fluoride groundwaters occur predominantly in the Saboba Cheriponi and Yendi districts. The thesis further highlights that modifying the surface of indigenous materials by an aluminium coating process is a very promising approach to develop a suitable fluoride adsorbent. Aluminum oxide coated media reduced fluoride in water from 5. 0 ± 0. 2 mg/L to ≤ 1. 5 mg/L (which is the WHO health based guideline for fluoride) in both batch and continuous flow column experiments in the laboratory. Kinetic and isotherm studies thermodynamic calculations as well as analytical results from Fourier Transform Infrared Spectroscopy and Raman spectroscopy suggest the mechanism of fluoride adsorption onto aluminium oxide coated media involved both physisorption and chemisorption processes. Field testing in a fluoritic community in Northern Ghana showed that the adsorbent is also capable of treating fluoride-contaminated groundwater in field conditions suggesting it is a promising defluoridation adsorbent. The adsorbent also showed good regenerability potential that would allow re-use which could make it practically and economically viable. Additional research is however required to further increase the fluoride adsorption capacity of developed adsorbent. | Fluoride Removal from Groundwater by Adsorption Technology

GBP 82.99
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Transforming Agricultural Technology by Artificial Intelligence and Robotics

Transforming Agricultural Technology by Artificial Intelligence and Robotics

This book discusses major issues in the field of agriculture: crop diseases lack of storage management pesticide control weed management lack of irrigation and water management and their effective resolution via automation including IoT wireless communications machine learning artificial intelligence and deep learning. It further discusses the sterile insect technique which is a replacement of conventional pesticide and fertilizer techniques. Hydroponics and vertical farming two of the top-ranked agricultural engineering accomplishments of the past century are also discussed. Features: Offers in-depth insights regarding the fundamentals of technologies associated with the agriculture sector Synthesizes earlier works of researchers and inventors in this field Sheds light on the challenges and problems of supply and demand worldwide Encourages the reader to innovate and ideate upon those issues Analyses the wide array of services provided by companies worldwide and discusses recent breakthroughs in agriculture automation This book is aimed at the work of many researchers to obtain a concise overview of the current implementation of automation in agriculture and derive important insight into its upcoming challenges. | Transforming Agricultural Technology by Artificial Intelligence and Robotics

GBP 79.99
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Mastering Academic Writing in the Sciences A Step-by-Step Guide

Mastering Academic Writing in the Sciences A Step-by-Step Guide

This book provides a comprehensive and coherent step-by-step guide to writing in scientific academic disciplines. It is an invaluable resource for those working on a PhD thesis research paper dissertation or report. Writing these documents can be a long and arduous experience for students and their supervisors and even for experienced researchers. However this book can hold the key to success. Mapping the steps involved in the writing process - from acquiring and organizing sources of information to revising early drafts to proofreading the final product - it provides clear guidance on what to write and how best to write it. Features: Step-by-step approach to academic writing in scientific disciplines Ideal guidance for PhD theses papers grant applications reports and more Includes worked-out examples from real research papers and PhD theses and templates and worksheets are available online to help readers put specific tasks into practice Online resources to accompany the book can be found here: https://academiclife. coachesconsole. com/downloads. html | Mastering Academic Writing in the Sciences A Step-by-Step Guide

GBP 46.99
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Engineering Writing by Design Creating Formal Documents of Lasting Value Second Edition

Engineering Writing by Design Creating Formal Documents of Lasting Value Second Edition

Engineering Writing by Design: Creating Formal Document of Lasting Value Second Edition shows how effective writing can be achieved by thinking like an engineer. Based on the authors’ combined experience as engineering educators the book presents a novel approach to technical writing positioning formal writing tasks as engineering design problems with requirements constraints protocols standards and customers (readers) to satisfy. Specially crafted for busy engineers and engineering students this quick-reading conversational text: Describes how to apply engineering design concepts to the writing process Explains how engineers fall into thinking traps and gives techniques for avoiding them Covers the essentials of grammar style and mathematical exposition Highlights topics in writing ethics including copyright plagiarism data presentation and persuasion Engineering Writing by Design: Creating Formal Documents of Lasting Value Second Edition addresses the specific combination of thinking and writing skills needed to succeed in modern engineering. Its mantra is: to write like an engineer you must think like an engineer. Featuring illustrative examples chapter summaries and exercises quick-reference tables and recommendations for further reading this book is packed with valuable tips and information practicing and aspiring engineers need to become effective writers. | Engineering Writing by Design Creating Formal Documents of Lasting Value Second Edition

GBP 48.99
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Munchausen by Proxy and Other Factitious Abuse Practical and Forensic Investigative Techniques

Munchausen by Proxy and Other Factitious Abuse Practical and Forensic Investigative Techniques

This book covers Munchausen and Munchausen by Proxy (MBP) though the terms have recently changed. The 2013 DSM-V—the update to the American Psychiatric Association's (APA) diagnostic and classification tool—has classified both Munchausen and MBP as Factitious Systematic Abuse. While thought to have occurred primarily with children and their caregivers recent research shows a more widespread problem: such medical abuse to spouses the disabled the elderly—even pets. Many involve repeat and long-term instances of hospital and medical fraud. This book covers the syndrome itself interviewing and investigative aspects victimology as well indicators in the event of homicide and death. | Munchausen by Proxy and Other Factitious Abuse Practical and Forensic Investigative Techniques

GBP 62.99
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Medical Devices A Practical Guide

Medical Devices A Practical Guide

An overview of the wide variety of medical devices that are an integral part of clinical practice this practical book includes descriptions of medical devices by both clinical specialty and purpose thus ensuring that a wide variety of devices are included. Covering important elements such as body contact duration of contact the mechanism of each device its intended use single and/or multiple use benefits and any side/adverse/toxicological effects to the patient and how to avoid user error and authored by clinicians researchers and educators who are experienced in medical device use regulation and research the content will be of benefit to postgraduate clinicians and employees of medical device companies. | Medical Devices A Practical Guide

GBP 84.99
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Adaptation for Animation Transforming Literature Frame by Frame

Adaptation for Animation Transforming Literature Frame by Frame

Talented animation artists often neglect successful storytelling in favor of strong visuals but now you can have both with this complete guide to adaptation for animation. Veteran independent filmmaker Hannes Rall teaches you how to draw and adapt inspiration from copyright-free materials like fairy tales myths and classic literature making it easier than ever to create your own compelling narrative. Particular focus is given to making the adequate narrative and visual choices when transferring a text from page to screen: How to create a successful adaptation. With sections on subjects like transcultural adaptations visual poetry and production design this book is just the right mix of practical advice lavish illustrations and industry case studies to give you everything you need to start adapting your story today. Key features: Learn to apply concepts of adapting classic and modern literature for animation in different techniques Exclusive interviews with animation legends Giannalberto Bendazzi John Canemaker Ishu Patel and Georges Schwizgebel Lavishly illustrated with 325 color images (mostly never published before) that give thrilling insights into the visual development of award-winning animated adaptations | Adaptation for Animation Transforming Literature Frame by Frame

GBP 44.99
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Organizational Sustainability and Risk Management A Practical Step-by-Step Guide

Organizational Sustainability and Risk Management A Practical Step-by-Step Guide

This new edition is completely revamped and reorganized to reflect the change in standards and regulations and to include all new topics related to organizational sustainability and risk management. The role that the Sustainable Development Goals (SDGs) play within the realm of organizational sustainability is one of many new topics. Organizational Sustainability and Risk Management: A Practical Step-by-Step Guide Second Edition will continue to remind all stakeholders how organizations work through a measurement transformation that affects everything they do including following the International Organization for Standardization’s (ISO) Guide for Sustainability and climate change. The book is enriched with a discussion on life cycle thinking that has been introduced in the ISO high-level structure. Discussions on a fundamental change in how organizations approach sustainability and how we view organizational sustainability are covered. This book offers a platform for managing all activities products and services tailored to the needs of the organization and presents how important environmental social and governance (ESG) standards are to determine the potential for increased financial growth of organizations that have implemented organizational sustainability. The book is for professionals and can be used in continuing education sustainability courses as well as company-provided short courses where the new regulations for sustainability and ESG reporting are addressed. | Organizational Sustainability and Risk Management A Practical Step-by-Step Guide

GBP 74.99
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Biocontrol of Plant Diseases by Bacillus subtilis Basic and Practical Applications

Biocontrol of Plant Diseases by Bacillus subtilis Basic and Practical Applications

Plant diseases are a serious threat to food production. This unique volume provides the fundamental knowledge and practical use of B. subtilis as a promising biocontrol agent. In order to replace chemical pesticides one possibility is microbial pesticides using safe microbes. Bacillus subtilis is one of several candidates. Screening of the bacterium the application of plant tests clarification of its suppressive mechanism to plant pathogens and engineering aspects of suppressive peptides production are presented here. The author illustrates how B. subtilis is far more advantageous than for example Pseudomonas in biocontrol and can be considered as an useful candidate. Features:Bacterium B. subtilis suppresses many plant pathogens and is a biocontrol agent to replace chemical pesticidesThe book presents the bacterium's suppressive mechanism to plant pathogens and engineering aspects of suppressive peptides production Biological control of plant disease plays an important role in sustainable agricultural production practices and is expected to replace agricultural chemicals | Biocontrol of Plant Diseases by Bacillus subtilis Basic and Practical Applications

GBP 44.99
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Mayo Clinic Internal Medicine Concise Textbook

Mayo Clinic Internal Medicine Concise Textbook

Now for the first time a new diagnosis and treatment guide with even more focus on the most commonly encountered disorders than ever before. All major internal medicine diseases and disorders are covered in this new succinct evidence-based guide to treatment and diagnosis in internal medicine. Organized by body system and focused on critical core topics the Mayo Clinic Internal Medicine Concise Textbook is replete with summary tables algorithms and summary points. Easy-access to tables of current medications indications and side-effects saves time and improves treatment outcomes. In addition special sections provide expert guidance on preparation for the USMLE Step 2 Clinical Knowledge and Clinical Skills examinations.

GBP 59.99
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Validation Standard Operating Procedures A Step by Step Guide for Achieving Compliance in the Pharmaceutical Medical Device and Biotech

Validation Standard Operating Procedures A Step by Step Guide for Achieving Compliance in the Pharmaceutical Medical Device and Biotech

Spanning every critical element of validation for any pharmaceutical diagnostic medical device or equipment and biotech product this Second Edition guides readers through each step in the correct execution of validating processes required for non-aseptic and aseptic pharmaceutical production. With 14 exclusive environmental performance evaluations it features 64 new protocols on topics such as sterility assurance media fill guidelines and environmental control. | Validation Standard Operating Procedures A Step by Step Guide for Achieving Compliance in the Pharmaceutical Medical Device and Biotech

GBP 59.99
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Color Atlas of Forensic Medicine and Pathology

Color Atlas of Forensic Medicine and Pathology

New York City has the largest medical examiner’s office in the United States and the Brooklyn division is the busiest of the five boroughs. Charles A. Catanese received his Forensic Pathology fellowship training in New York and then worked full time as a Medical Examiner in the Brooklyn office for more than 10 years. He has personally performed more than 4000 autopsies including over 400 homicides. Dr. Catanese has worked through several disasters including TWA Flight 800 AA Flight 587 and more than nine months on the World Trade Center fatalities. He is currently the Chief Medical Examiner of Orange County New York. Drawing on his wealth of knowledge and experience in solving some of the most difficult cases a forensic examiner could encounter he assembles hundreds of images from his own work experience to present the Color Atlas of Forensic Medicine and Pathology. Featuring twice the number of images as any other forensic pathology atlas the book is filled with high-resolution photos that demonstrate postmortem changes of the human body and the different types of patterns produced in deaths caused by: Natural causes Diagnostic or therapeutic procedures Substance abuse Poisoning Child abuse Firearms Blunt instruments Sharp instruments Burns Asphyxia This easy-to-read atlas created for medical and non-medical personnel covers basic and advanced forensic concepts that relate to all manners of deaths. The carefully worded unambiguous text describing each photo and the side-by-side comparisons of similar yet different pathologies make this remarkable atlas a powerful teaching tool for all those who must confront and solve the mystery of human demise. A fully searchable DVD version is also available.

GBP 74.99
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Water Distribution System Monitoring A Practical Approach for Evaluating Drinking Water Quality

Water Distribution System Monitoring A Practical Approach for Evaluating Drinking Water Quality

To keep drinking water safe involves more than following the letter of the law. This book introduces a comprehensive perspective and a proactive step-by-step approach to maintaining drinking water quality in distribution systems and aids in delivering verifiably safe and economical water to end users. This second edition is updated throughout and reflects the latest processes for improving drinking water quality in water systems and bringing those systems into compliance with the Lead and Copper Rule the Disinfection By-Products Rule and the Total Coliform Rule. It also presents the latest techniques for calming discolored water issues keeping microbiological growth and biofilm formation in check and preventing the formation of pinhole leaks in copper pipes. The book also aids in determining side effects of treatment chemicals achieving simultaneous compliance with multiple regulations and optimizing treatment chemical dosages. A typical water distribution system is complex and chaotic with varying piping configurations water flows chemical reactions and microbiological activity. It is therefore no surprise that monitoring and assessing water quality can be a daunting task. Water Distribution System Monitoring: A Practical Approach for Evaluating Drinking Water Quality simplifies this task by providing the tools for well-defined and measurable control of water quality. | Water Distribution System Monitoring A Practical Approach for Evaluating Drinking Water Quality

GBP 74.99
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Silver Nanoparticles for Antibacterial Devices Biocompatibility and Toxicity

Silver Nanoparticles for Antibacterial Devices Biocompatibility and Toxicity

Since the potential toxicity of silver nanoparticles (Ag NPs) has raised serious concerns in the biomaterials and biomedical engineering community Silver Nanoparticles for Antibacterial Devices: Biocompatibility and Toxicity brings together the synthesis the physicochemical properties and the biological actions of Ag NPs as well as the clinical demands for fabricating antibacterial medical devices discussing how to suppress the side effects of nanomaterials and how to impart to them the selective toxicity. This book presents the two primary paradigms that have emerged in probing the antibacterial applications of Ag NPs i. e. the active attacking releasing way and the conservative defending approach by taking advantage of various short-range actions; it shows readers how the ways in which Ag NPs have behaved can be engineered purposively. With contributions from leading international experts and extensive references listed in each chapter this volume provides the general principles on controlling the physicochemical behaviors of nanomaterials and managing their toxicity risks. | Silver Nanoparticles for Antibacterial Devices Biocompatibility and Toxicity

GBP 44.99
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Juzen-taiho-to (Shi-Quan-Da-Bu-Tang) Scientific Evaluation and Clinical Applications

Juzen-taiho-to (Shi-Quan-Da-Bu-Tang) Scientific Evaluation and Clinical Applications

Kampo is a traditional Japanese herbal medicine that takes a holistic approach to healing. Since Kampo is currently being used for the treatment of a wide range of diseases with many reports of clinical effectiveness it is playing an increasingly important role in Japan's modern-day health care. Juzen-taiho-to (Shi-Quan-Da-Bu-Tang): Scientific Evaluation and Clinical Applications presents a concise overview of the important Kampo formula of Juzen-taiho-to. The book describes the therapeutic indications and traditional uses of Juzen-taiho-to followed by its taxonomy cultivation quality assurance and chemical constituents and pharmacological actions of raw plant material as the component herbs. Experts in the field discuss up-to-date findings and topics associated with the pharmacology and clinical application of Juzen-taiho-to including its important immunomodulating anti-tumor and anti-metastatic properties toxicology and side effects and other related formulations. Today Kampo medicine is steadily gaining acceptance by Japan's national health insurance system the medical community and contemporary society. This book provides a comprehensive review of Juzen-taiho-to and demonstrates how Kampo and other herbal medicines are becoming the popular practical and preferred treatments of tomorrow. | Juzen-taiho-to (Shi-Quan-Da-Bu-Tang) Scientific Evaluation and Clinical Applications

GBP 59.99
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Controlling High Blood Pressure through Nutrition Supplements Lifestyle and Drugs

Controlling High Blood Pressure through Nutrition Supplements Lifestyle and Drugs

Controlling High Blood Pressure through Nutrition Nutritional Supplements Lifestyle and Drugs helps prevent and treat high blood pressure and hypertension the most common primary diagnosis in the United States and a leading cause of heart attack heart failure kidney failure and stroke. Written by two leading experts in nutrition and hypertension it takes an integrative and evidence-based approach based on scientific research and clinical studies. It explains what causes high blood pressure and includes easy-to-follow solutions for patients that help to treat and prevent it. These include: The ideal drugs to reduce blood pressure with fewest side effects and optimal efficacy A nutrition program to reduce weight and lower the risk of a cardiovascular problem A comprehensive review of nutritional supplements to improve blood pressure control and reduce cardiovascular disease A review of lifestyle changes to improve blood pressure such as a detailed exercise program. This book is for doctors nutritionists naturopaths pharmacists and other health practitioners as well as anyone with a family history of hypertension or overt blood pressure issues that would like to make better and healthier lifestyle choices. | Controlling High Blood Pressure through Nutrition Supplements Lifestyle and Drugs

GBP 52.99
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Aviation and Human Factors How to Incorporate Human Factors into the Field

Aviation and Human Factors How to Incorporate Human Factors into the Field

Air safety is right now at a point where the chances of being killed in an aviation accident are far lower than the chances to winning a jackpot in any of the major lotteries. However keeping or improving that performance level requires a critical analysis of some events that despite scarce point to structural failures in the learning process. The effect of these failures could increase soon if there is not a clear and right development path. This book tries to identify what is wrong why there are things to fix and some human factors principles to keep in aircraft design and operations. FeaturesShows through different events how the system learns through technology practices and regulations and the pitfalls of that learning processDiscusses the use of information technology in safety-critical environments and why procedural knowledge is not enoughPresents air safety management as a successful process but at the same time failures coming from technological and organizational features are shownOffers ways to improve from the human factors side by getting the right lessons from recent events | Aviation and Human Factors How to Incorporate Human Factors into the Field

GBP 44.99
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Hepatitis B and C Management and Treatment

Hepatitis B and C Management and Treatment

Chronic hepatitis B and C affect 520 million people worldwide and are a major cause of chronic liver disease and of mortality despite the efficacy of the vaccine. Hepatitis B and C: Management and Treatment second edition provides a practical explanation of the natural history and management of the disease and examines the benefits of the most recent drugs and their effects whether used in isolation or as part of a combination therapy. This second edition expands the coverage of treatment of various difficult-to-treat patients and will be a welcome guide to the physician in both clinical decision-making and in explaining the benefits and side-effects to the patient. | Hepatitis B and C Management and Treatment

GBP 59.99
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