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Modeling Software with Finite State Machines A Practical Approach

Software Engineering with UML

Securing IoT in Industry 4.0 Applications with Blockchain

Securing IoT in Industry 4.0 Applications with Blockchain

The Industry 4. 0 revolution is changing the world around us. Artificial intelligence and machine learning automation and robotics big data Internet of Things augmented reality virtual reality and creativity are the tools of Industry 4. 0. Improved collaboration is seen between smart systems and humans which merges humans' critical and cognitive thinking abilities with highly accurate and fast industrial automation. Securing IoT in Industry 4. 0 Applications with Blockchain examines the role of IoT in Industry 4. 0 and how it can be made secure through various technologies including blockchain. The book begins with an in-depth look at IoT and discusses applications architecture technologies tools and programming languages. It then examines blockchain and cybersecurity as well as how blockchain achieves cybersecurity. It also looks at cybercrimes and their preventive measures and issues related to IoT security and trust. Features An overview of how IoT is used to improve the performance of Industry 4. 0 systems The evolution of the Industrial Internet of Things (IIoT) its proliferation and market share and some examples across major industries An exploration of how smart farming is helping farmers prevent plant disease The concepts behind the Internet of Nano Things (IoNT) including the nanomachine and nanonetwork architecture and nano-communication paradigms A look at how blockchains can enhance cybersecurity in a variety of applications including smart contracts transferring financial instruments and Public Key Infrastructure An overview of the structure and working of a blockchain including the types evolution benefits and applications of blockchain to industries A framework of technologies designed to shield networks computers and data from malware vulnerabilities and unauthorized activities An explanation of the automation system employed in industries along with its classification functionality flexibility limitations and applications

GBP 115.00
1

Practical AI for Cybersecurity

Practical AI for Cybersecurity

The world of cybersecurity and the landscape that it possesses is changing on a dynamic basis. It seems like that hardly one threat vector is launched new variants of it are already on the way. IT Security teams in businesses and corporations are struggling daily to fight off any cyberthreats that they are experiencing. On top of this they are also asked by their CIO or CISO to model what future Cyberattacks could potentially look like and ways as to how the lines of defenses can be further enhanced. IT Security teams are overburdened and are struggling to find ways in order to keep up with what they are being asked to do. Trying to model the cyberthreat landscape is a very laborious process because it takes a lot of time to analyze datasets from many intelligence feeds. What can be done to accomplish this Herculean task? The answer lies in Artificial Intelligence (AI). With AI an IT Security team can model what the future Cyberthreat landscape could potentially look like in just a matter of minutes. As a result this gives valuable time for them not only to fight off the threats that they are facing but to also come up with solutions for the variants that will come out later. Practical AI for Cybersecurity explores the ways and methods as to how AI can be used in cybersecurity with an emphasis upon its subcomponents of machine learning computer vision and neural networks. The book shows how AI can be used to help automate the routine and ordinary tasks that are encountered by both penetration testing and threat hunting teams. The result is that security professionals can spend more time finding and discovering unknown vulnerabilities and weaknesses that their systems are facing as well as be able to come up with solid recommendations as to how the systems can be patched up quickly.

GBP 44.99
1

Secure Data Provenance and Inference Control with Semantic Web

Secure Data Provenance and Inference Control with Semantic Web

With an ever-increasing amount of information on the web it is critical to understand the pedigree quality and accuracy of your data. Using provenance you can ascertain the quality of data based on its ancestral data and derivations track back to sources of errors allow automatic re-enactment of derivations to update data and provide attribution of the data source. Secure Data Provenance and Inference Control with Semantic Web supplies step-by-step instructions on how to secure the provenance of your data to make sure it is safe from inference attacks. It details the design and implementation of a policy engine for provenance of data and presents case studies that illustrate solutions in a typical distributed health care system for hospitals. Although the case studies describe solutions in the health care domain you can easily apply the methods presented in the book to a range of other domains. The book describes the design and implementation of a policy engine for provenance and demonstrates the use of Semantic Web technologies and cloud computing technologies to enhance the scalability of solutions. It covers Semantic Web technologies for the representation and reasoning of the provenance of the data and provides a unifying framework for securing provenance that can help to address the various criteria of your information systems. Illustrating key concepts and practical techniques the book considers cloud computing technologies that can enhance the scalability of solutions. After reading this book you will be better prepared to keep up with the on-going development of the prototypes products tools and standards for secure data management secure Semantic Web secure web services and secure cloud computing.

GBP 56.99
1

Intelligent Data Analytics IoT and Blockchain

Automated Software Testing with Cypress

Automated Software Testing with Cypress

Unit Integration Testing (UIT) had been a challenge because there was no tool that could help in XHR programming and unit integration validations in an efficient way until Cypress arrived. Cypress started releasing versions in 2015 and became popular in 2018 with version 2. 0. 0. This book explores Cypress scripts that help implement ‘shift left testing’ which is a dream come true for many software testers. Shift left occurs in the majority of testing projects but could not be implemented fully because tools were unavailable and knowledge was lacking about the possibilities of testing early in the life cycle. Shift left is a key testing strategy to help testing teams focus less on defect identifications and more on developing practices to prevent defects. Cypress scripts can help front-end developers and quality engineers to work together to find defects soon after web components are built. These components can be tested immediately after they are built with Cypress Test Driven Development (TDD) scripts. Thus defects can be fixed straight away during the development stage. Testing teams do not have to worry about finding these same defects in a later development stage because Cypress tests keep verifying components in the later stages. Defect fixing has become much cheaper with Cypress than when other tools are used. The book also covers Behaviour Driven Development (BDD)-based Gherkin scripts and the Cypress Cucumber preprocessor which can improve test scenario coverage. Automated Software Testing with Cypress is written to fulfil the BDD and TDD needs of testing teams. Two distinct open source repositories are provided in Github to help start running Cypress tests in no time!

GBP 38.99
1

Oracle Database Programming with Java Ideas Designs and Implementations

Oracle Database Programming with Java Ideas Designs and Implementations

Databases have become an integral part of modern life. Today’s society is an information-driven society and database technology has a direct impact on all aspects of daily life. Decisions are routinely made by organizations based on the information collected and stored in databases. Database management systems such as Oracle are crucial to apply data in industrial or commercial systems. Equally crucial is a graphical user interface (GUI) to enable users to access and manipulate data in databases. The Apache NetBeans IDE with Java is an ideal candidate for developing a GUI with programming functionality. Oracle Database Programming with Java: Ideas Designs and Implementations is written for college students and software programmers who want to develop practical and commercial database programming with Java and relational databases such as Oracle Database XE 18c. The book details practical considerations and applications of database programming with Java and is filled with authentic examples as well as detailed explanations. Advanced topics in Java Web like Java Web Applications and Java Web Services are covered in real project examples to show how to handle the database programming issues in the Apache NetBeans IDE environment. This book features: A real sample database CSE _ DEPT which is built with Oracle SQL Developer provided and used throughout the book Step by step detailed illustrations and descriptions of how to design and build a practical relational database Fundamental and advanced Java database programming techniques practical to both beginning students and experienced programmers Updated Java desktop and Web database programming techniques such as Java Enterprise Edition 7 JavaServer Pages JavaServer Faces Enterprise Java Beans Web applications and Web services including GlassFish and Tomcat Web servers More than 30 real database programming projects with detailed illustrations Actual JDBC APIs and JDBC drivers along with code explanations Homework and selected solutions for each chapter to strengthen and improve students’ learning and understanding of the topics they have studied | Oracle Database Programming with Java Ideas Designs and Implementations

GBP 82.99
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Information Security Management Handbook Volume 4

Information Security Management Handbook Volume 4

Every year in response to advancements in technology and new laws in different countries and regions there are many changes and updates to the body of knowledge required of IT security professionals. Updated annually to keep up with the increasingly fast pace of change in the field the Information Security Management Handbook is the single most comprehensive and up-to-date resource on information security and assurance. Providing an up-to-date compilation of the fundamental skills techniques tools and understanding required of IT security professionals the Information Security Management Handbook Sixth Edition Volume 4 reflects the latest changes to information security and the CISSP® Common Body of Knowledge (CBK®). This edition updates the benchmark Volume 1 with a wealth of new information on mobile device security adaptive threat defense Web 2. 0 virtualization data leakage and governance. New material also addresses risk management business continuity planning disaster recovery planning and cryptography. As the risks that threaten the security of our systems continue to evolve it is imperative that those charged with protecting that information stay ahead of the curve. Also available in a fully searchable CD-ROM format this comprehensive resource provides the up-to-date understanding required to keep you abreast of the latest developments new vulnerabilities and possible threats. | Information Security Management Handbook Volume 4

GBP 56.99
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Reducing Process Costs with Lean Six Sigma and Value Engineering Techniques

Reducing Process Costs with Lean Six Sigma and Value Engineering Techniques

A company with effective cost reduction activities in place will be better positioned to adapt to shifting economic conditions. In fact it can make the difference between organizations that thrive and those that simply survive during times of economic uncertainty. Reducing Process Costs with Lean Six Sigma and Value Engineering Techniques covers the methods and techniques currently available for lowering the costs of products processes and services. Describing why cost reductions can be just as powerful as revenue increases the book arms readers with the understanding required to select the best solution for their company’s culture and capabilities. It emphasizes home-grown techniques that do not require the implementation of any new methodologies—making it easy to apply them in any organization. The authors explain how to reduce costs through traditional Lean methods and Lean Six Sigma. They also present Six Sigma cost savings techniques from Manufacturing Six Sigma Services Six Sigma and Design for Six Sigma. The book also presents optimization techniques from operations research methods design experiment and engineering process control. Helping you determine what your organization’s value proposition is the text explains how to improve on the existing proposition and suggests a range of tools to help you achieve this goal. The tools and techniques presented vary in complexity and capability and most chapters include a rubric at the start to help readers determine the levels of competence required to perform the tasks outlined in that chapter.

GBP 56.99
1

CISO COMPASS Navigating Cybersecurity Leadership Challenges with Insights from Pioneers

CISO COMPASS Navigating Cybersecurity Leadership Challenges with Insights from Pioneers

#1 Best Selling Information Security Book by Taylor & Francis in 2019 2020 2021 and 2022! 2020 Cybersecurity CANON Hall of Fame Winner Todd Fitzgerald co-author of the ground-breaking (ISC)2 CISO Leadership: Essential Principles for Success Information Security Governance Simplified: From the Boardroom to the Keyboard co-author for the E-C Council CISO Body of Knowledge and contributor to many others including Official (ISC)2 Guide to the CISSP CBK COBIT 5 for Information Security and ISACA CSX Cybersecurity Fundamental Certification is back with this new book incorporating practical experience in leading building and sustaining an information security/cybersecurity program. CISO COMPASS includes personal pragmatic perspectives and lessons learned of over 75 award-winning CISOs security leaders professional association leaders and cybersecurity standard setters who have fought the tough battle. Todd has also for the first time adapted the McKinsey 7S framework (strategy structure systems shared values staff skills and style) for organizational effectiveness to the practice of leading cybersecurity to structure the content to ensure comprehensive coverage by the CISO and security leaders to key issues impacting the delivery of the cybersecurity strategy and demonstrate to the Board of Directors due diligence. The insights will assist the security leader to create programs appreciated and supported by the organization capable of industry/ peer award-winning recognition enhance cybersecurity maturity gain confidence by senior management and avoid pitfalls. The book is a comprehensive soup-to-nuts book enabling security leaders to effectively protect information assets and build award-winning programs by covering topics such as developing cybersecurity strategy emerging trends and technologies cybersecurity organization structure and reporting models leveraging current incidents security control frameworks risk management laws and regulations data protection and privacy meaningful policies and procedures multi-generational workforce team dynamics soft skills and communicating with the Board of Directors and executive management. The book is valuable to current and future security leaders as a valuable resource and an integral part of any college program for information/ cybersecurity. | CISO COMPASS Navigating Cybersecurity Leadership Challenges with Insights from Pioneers

GBP 44.99
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Making Data Work Enabling Digital Transformation Empowering People and Advancing Organisational Success

Making Data Work Enabling Digital Transformation Empowering People and Advancing Organisational Success

In this book Edosa explores common challenges which limit the value that organisations can get from data. What makes his book unique is that he also tackles one of the unspoken barriers to data adoption—fear. Fear of the unknown fear of the intangible fear of the investment needed and yes fear of losing your job to a machine. With his talent for distilling clarity from complexity Edosa tackles this and many other challenges. —Tim Carmichael Chief Data Officer Chalhoub Group This book offers fresh insight about how to solve the interactional frictions that hamper the flow of data information and knowledge across organisations. Yet rather than being stuck with endless polarising debates such as breaking down silos it shifts focus back towards the ultimate to what end. —Jacky Wright Chief Digital Officer (CDO) Microsoft US If you care about AI transformation empowering people or advancing organisational success in an increasingly digital world then you should read this book. —Yomi Ibosiola Chief Data and Analytics Officer Union Bank A retail giant already struggling due to the Covid-19 pandemic was faced with a disastrous situation when—at the end of a critical investment in an artificial intelligence project that had been meant to save money—it suddenly discovered that its implementation was likely to leave it worse off. An entire critical service stream within an insurer’s production system crashed. This critical failure resulted in the detentions of fully insured motorists for allegedly not carrying required insurance. Making Data Work details these two scenarios as well as others illustrating the consequences that arise when organizations do not know how to make data work properly. It is a journey to determine what to do to make data work for ourselves and for our organisations. It is a journey to discover how to bring it all together so organisations can enable digital transformation empower people and advance organisational success. It is the journey to a world where data and technology finally live up to the hype and deliver better human outcomes where artificial intelligence can move us from reacting to situations to predicting future occurrences and enabling desirable possibilities. | Making Data Work Enabling Digital Transformation Empowering People and Advancing Organisational Success

GBP 44.99
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Information Technology Control and Audit Fifth Edition

The Total CISSP Exam Prep Book Practice Questions Answers and Test Taking Tips and Techniques

GBP 160.00
1

Handbook of e-Business Security

Applied Edge AI Concepts Platforms and Industry Use Cases

Applied Edge AI Concepts Platforms and Industry Use Cases

The strategically sound combination of edge computing and artificial intelligence (AI) results in a series of distinct innovations and disruptions enabling worldwide enterprises to visualize and realize next-generation software products solutions and services. Businesses individuals and innovators are all set to embrace and experience the sophisticated capabilities of Edge AI. With the faster maturity and stability of Edge AI technologies and tools the world is destined to have a dazzling array of edge-native people-centric event-driven real-time service-oriented process-aware and insights-filled services. Further on business workloads and IT services will become competent and cognitive with state-of-the-art Edge AI infrastructure modules AI algorithms and models enabling frameworks integrated platforms accelerators high-performance processors etc. The Edge AI paradigm will help enterprises evolve into real-time and intelligent digital organizations. Applied Edge AI: Concepts Platforms and Industry Use Cases focuses on the technologies processes systems and applications that are driving this evolution. It examines the implementation technologies; the products processes platforms patterns and practices; and use cases. AI-enabled chips are exclusively used in edge devices to accelerate intelligent processing at the edge. This book examines AI toolkits and platforms for facilitating edge intelligence. It also covers chips algorithms and tools to implement Edge AI as well as use cases. FEATURES The opportunities and benefits of intelligent edge computing Edge architecture and infrastructure AI-enhanced analytics in an edge environment Encryption for securing information An Edge AI system programmed with Tiny Machine learning algorithms for decision making An improved edge paradigm for addressing the big data movement in IoT implementations by integrating AI and caching to the edge Ambient intelligence in healthcare services and in development of consumer electronic systems Smart manufacturing of unmanned aerial vehicles (UAVs) AI edge computing and blockchain in systems for environmental protection Case studies presenting the potential of leveraging AI in 5G wireless communication | Applied Edge AI Concepts Platforms and Industry Use Cases

GBP 99.99
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Enterprise Systems Integration

Enterprise Systems Integration

The convergence of knowledge technology and human performance which comprises today's enterprise allows creative business process design. Thus an organization can create new and innovative ways to service customers or to do business with suppliers and make itself a leader in its field. This capability relies on a successful strategy that integrates the enterprise. Enterprise Systems Integration Second Edition continues to provide you with the business insight and the technical know-how that ensures successful systems integration. The book combines the perspectives knowledge and experience of more than 70 experts in the various areas that involve enterprise integration. Their expertise ranges from hands-on experience with technology and project management to the higher-level issues of business and management strategy. Each chapter examines an issue or technology relevant to today's enterprise. Collectively these chapters span the range of enterprise computing and systems integration. Once armed with the strategy and technologies you must successfully deploy ERP systems within budget and on time. In addition you must be able to integrate them into the rest of the enterprise. Still ERP software does not make up the full picture of today's enterprise. Legacy systems e-commerce and other Web-based systems client/server applications networks and communications systems data warehousing and integrated databases enter into the mix. Enterprise Systems Integration Second Edition paints a comprehensive picture of the technologies that comprise today's enterprise and shows you how to make them work together.

GBP 56.99
1

Handbook of Data Management 1999 Edition

Handbook of Data Management 1999 Edition

Packed with dozens of no-nonsense chapters written by leading professionals Handbook of Data Management 1999 Edition shows your students how to design build and maintain high-performance high-availability databases in multiple environments. Handbook of Data Management 1999 Edition is the most comprehensive single-volume guide of its kind. The book provides the latest most innovative solutions for planning developing and running a powerful data management function. Here students will find exhaustive coverage of the range of data repositories (from legacy indexed files to object data bases and data warehouses) as well as details on everything from strategic planning to maximizing database performance. Completely revised and updated to reflect latebreaking technologies Handbook of Data Management 1999 Edition includes extensive case studies and straightforward descriptions showing students how to:implement Web-enabled data warehousesbuild multimedia databasesmaster data mininguse enterprise database modelingstay up-to-date with data conversion and migrationmaximize OLAP architectures and toolsHandbook of Data Management 1999 Edition also provides ongoing coverage of the latest tools and techniques regarding:organization for quality information systemsdata definitiondatabase design and managementobject and hybrid databasesand moreEach contributor to Handbook of Data Management 1999 Edition is an expert with first-hand experience in database and data management. These contributors provide a depth and breadth of coverage you and your students simply won't find anywhere else. Prepare your students for real-world business computing. Start them off with Handbook of Data Management 1999 Edition.

GBP 425.00
1

Ethics of Data and Analytics Concepts and Cases

Ethics of Data and Analytics Concepts and Cases

The ethics of data and analytics in many ways is no different than any endeavor to find the right answer. When a business chooses a supplier funds a new product or hires an employee managers are making decisions with moral implications. The decisions in business like all decisions have a moral component in that people can benefit or be harmed rules are followed or broken people are treated fairly or not and rights are enabled or diminished. However data analytics introduces wrinkles or moral hurdles in how to think about ethics. Questions of accountability privacy surveillance bias and power stretch standard tools to examine whether a decision is good ethical or just. Dealing with these questions requires different frameworks to understand what is wrong and what could be better. Ethics of Data and Analytics: Concepts and Cases does not search for a new different answer or to ban all technology in favor of human decision-making. The text takes a more skeptical ironic approach to current answers and concepts while identifying and having solidarity with others. Applying this to the endeavor to understand the ethics of data and analytics the text emphasizes finding multiple ethical approaches as ways to engage with current problems to find better solutions rather than prioritizing one set of concepts or theories. The book works through cases to understand those marginalized by data analytics programs as well as those empowered by them. Three themes run throughout the book. First data analytics programs are value-laden in that technologies create moral consequences reinforce or undercut ethical principles and enable or diminish rights and dignity. This places an additional focus on the role of developers in their incorporation of values in the design of data analytics programs. Second design is critical. In the majority of the cases examined the purpose is to improve the design and development of data analytics programs. Third data analytics artificial intelligence and machine learning are about power. The discussion of power—who has it who gets to keep it and who is marginalized—weaves throughout the chapters theories and cases. In discussing ethical frameworks the text focuses on critical theories that question power structures and default assumptions and seek to emancipate the marginalized. | Ethics of Data and Analytics Concepts and Cases

GBP 56.99
1

The Complete Project Management Office Handbook

The Complete Project Management Office Handbook

This updated and completely revised edition of a bestseller extends the concepts and considerations of modern project management into the realm of project management oversight control and support. Illustrating the implications of project management in today’s organizations The Complete Project Management Office Handbook Third Edition explains how to use the project management office (PMO) as a business integrator to influence project outcomes in a manner that serves both project and business management interests. Helping you determine if a PMO is right for your organization this edition presents a five-stage PMO competency continuum to help you understand how to develop PMOs at different competency levels and associated functionalities. It also identifies five progressive PMO development levels to help you identify which level is best for your organization. Updates to this edition include: A refinement of the 20 PMO functions that guide PMO setup and operations A new section that provides an effective evaluation of PMO maturity indicators based on the prescribed 20 PMO functions presented in the handbook A new section on Establishing a Project Management Office that details a comprehensive process for determining the needs purpose and functionality for a new PMO Best practices that have cross-industry value and applicability The book includes checklists detailed process steps and descriptive guidance for developing PMO functional capability. The up-to-date PMO model defined will not only help you better understand business practices in project management but will also help you to adapt and integrate those practices into the project management environment in your organization. For anyone associated with start-up and smaller PMOs the book explains what can be done to create less rigorous PMO functional capabilities. It also includes helpful insights for those who need to specify and demonstrate quick-wins and early PMO-based accomplishments in their organization.

GBP 42.99
1

Healthcare Informatics Improving Efficiency through Technology Analytics and Management

Healthcare Informatics Improving Efficiency through Technology Analytics and Management

Healthcare Informatics: Improving Efficiency through Technology Analytics and Management supplies an understanding of the different types of healthcare service providers corresponding information technologies analytic methods and data issues that play a vital role in transforming the healthcare industry. All of these elements are reshaping the various activities such as workflow and processes of hospitals healthcare systems ACOs and patient analytics including hot spotting risk stratification and treatment effectiveness. A follow-up to Healthcare Informatics: Improving Efficiency and Productivity this latest book includes new content that examines the evolution of Big Data and how it is revolutionizing the healthcare industry. It presents strategies for achieving national goals for the meaningful use of health information technology and includes sound project management principles and case illustrations for technology roll-out such as Computer Physician Order Entry (CPOE) for optimal utilization. The book describes how to enhance process efficiency by linking technologies data and analytics with strategic initiatives to achieve success. It explains how to leverage data resources with analytics to enhance decision support for care providers through in-depth descriptions of the array of analytic methods that are used to create actionable information including Business Intelligence Six Sigma Data and Text Mining. | Healthcare Informatics Improving Efficiency through Technology Analytics and Management

GBP 44.99
1

Software Testing A Craftsman’s Approach Fifth Edition

Software Project Management A Process-Driven Approach

Software Project Management A Process-Driven Approach

To build reliable industry-applicable software products large-scale software project groups must continuously improve software engineering processes to increase product quality facilitate cost reductions and adhere to tight schedules. Emphasizing the critical components of successful large-scale software projects Software Project Management: A Process-Driven Approach discusses human resources software engineering and technology to a level that exceeds most university-level courses on the subject. The book is organized into five parts. Part I defines project management with information on project and process specifics and choices the skills and experience needed the tools available and the human resources organization and management that brings it all together. Part II explores software life-cycle management. Part III tackles software engineering processes and the range of processing models devised by several domestic and international organizations. Part IV reveals the human side of project management with chapters on managing the team the suppliers and the customers themselves. Part V wraps up coverage with a look at the technology techniques templates and checklists that can help your project teams meet and exceed their goals. A running case study provides authoritative insight and insider information on the tools and techniques required to ensure product quality reduce costs and meet project deadlines. Praise for the book:This book presents all aspects of modern project management practices … includes a wealth of quality templates that practitioners can use to build their own tools. … equally useful to students and professionals alike. —Maqbool Patel PhD SVP/CTO/Partner Acuitec | Software Project Management A Process-Driven Approach

GBP 56.99
1

Ethics in IT Outsourcing

Ethics in IT Outsourcing

In IT divisions and organizations the need to execute in a competitive and complex technical environment while demonstrating personal integrity can be a significant personal and organizational challenge. Supplying concrete guidelines for those at an ethical crossroads Ethics in IT Outsourcing explores the complex challenges of aligning IT outsourcing programs with ethical conduct and standards. This one-stop reference on the ethical structure and execution of IT outsourcing incorporates an easy-to-apply checklist of principles for outsourcing executives and managers. It examines certification programs such as the online ethics training and certification offered by the Code of Ethics and Business Practice Standards for Outsourcing Professionals established by the International Association of Outsourcing Professionals (IAOP). Based upon significant research on the economic impact of outsourcing at a micro macro and corporate level this volume defines a comprehensive set of ethical program components to ensure your program is aligned with ethical guidelines. Based on a solid foundation of documented research and analysis Examines the ethical impact of outsourcing on individuals corporations and society Outlines a new corporate capability—the Ethics PMO Includes a list of tools to help readers establish their own Ethics PMO Filled with authoritative insights based on the author’s decades of experience working with large firms in IT and outsourcing this book is suitable for both veteran IT practitioners and stakeholders new to the topic. A must-read for anyone seeking to understand the underlying issues in this area of growing importance it will bring you up to speed on the recent developments you need to be aware of to ensure ethical personal corporate and societal decision-making. Readers are invited to participate in the growing dialog of business ethics and IT outsourcing ethics in particular at the author’s website: www. ethicsinit. com

GBP 54.99
1

Buying Supporting Maintaining Software and Equipment An IT Manager's Guide to Controlling the Product Lifecycle

Buying Supporting Maintaining Software and Equipment An IT Manager's Guide to Controlling the Product Lifecycle

Describing how to avoid common vendor traps Buying Supporting Maintaining Software and Equipment: An IT Manager's Guide to Controlling the Product Lifecycle will help readers better control the negotiation of their IT products and services and ultimately better manage the lifecycle of those purchases. The book supplies an inside look at the methods and goals of vendors and their contracts—which are almost always in conflict with end-user goals. The text is set up to follow the way most people experience technology products and contracting decisions. It begins by explaining the significance of the decisions made at the time of product selection. It details what you need to focus on when negotiating service and support agreements and describes how to use purchase orders to negotiate more favorable agreements. Covers product acquisition support and maintenanceExamines hardware and software warranty and support modelsConsiders finance and accounting issues for maintenance and supportSpells out technology product details Explains postwarranty support and maintenanceProvides the understanding to better negotiate with vendor sales teamsIllustrating the types of problems typically experienced during product use the book describes how to better control the useful life of your equipment. It supplies tips on how to avoid excessive charges from predatory vendors and concludes by delving into issues of product end of life. Explaining how to manage support and maintenance issues for the long term this book provides the understanding you need to make sure you are more knowledgeable about the products and services your organization needs than the vendor teams with whom you are negotiating. | Buying Supporting Maintaining Software and Equipment An IT Manager's Guide to Controlling the Product Lifecycle

GBP 56.99
1