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Total Institutions - Samuel E. Wallace - Bog - Taylor & Francis Inc - Plusbog.dk

Implementation of Total Quality Management - Erdener Kaynak - Bog - Taylor & Francis Inc - Plusbog.dk

Implementation of Total Quality Management - Erdener Kaynak - Bog - Taylor & Francis Inc - Plusbog.dk

Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all operational seminar/workshop contexts and includes a full set of charts for use by trainers in their presentations of TQM. The book assumes the trainer has a basic understanding of quality management, and it does not repeat the numerous discussions of TQM concepts readily available in other works. Total Quality Management Implementation begins with an overview of the current status of TQM in the United States. It then presents W. Edward Deming’s 14 point TQM philosophy, the core of his recommendations for achieving quality excellence through continuous improvement, along with a discussion of each point. The presentation charts have been designed to allow the trainer to adapt them to a particular organization’s unique characteristics and to supplement or add to them as necessary to fully explain each point to a particular audience. The charts are arranged in sequential order and follow the approach used by the author in training seminars around the world. Trainers can easily manipulate the length of the presentation for different audiences and purposes. A reference section lists many books on TQM principles which provide a helpful refresher. Total Quality Management Implementation is a unique and helpful guide for trainers with a basic knowledge of TQM, college or university faculty teaching TQM seminars or courses, and consultants and quality professionals who could use a reference and checklist of TQM principles.

DKK 761.00
1

Total Propaganda - Alex S. Edelstein - Bog - Taylor & Francis Inc - Plusbog.dk

Total Propaganda - Alex S. Edelstein - Bog - Taylor & Francis Inc - Plusbog.dk

Total Propaganda moves the study of propaganda out of the exclusive realm of world politics into the more inclusive study of popular culture, media, and politics. All the participatory functioning elements of the society are aspects of membership in the popular culture. Thus, the values of popular music, media, politics, debates over social issues, and even international trade become everyday propaganda to which everyone may relate. To emphasize the necessity for new thinking about propaganda, Edelstein creates the concepts of the new propaganda and the old , and he devises a language of "uninyms" to convey their meanings more quickly. "Oldprop" is characteristic of mass cultures and utilizes totalitarian methods of conflict, hegemony, minimization, demonization, and exclusiveness to achieve its goals. By contrast, "newprop" is created by members of the popular culture to allow them to engage in accomodation, enhance the individual, and promote inclusiveness. Shifts in the old and the new propaganda are tracked across social issues such as race, religion, sexuality, gender, gun control, and the environment, as well as in fashion, politics, advertising, sports, media, and politics. Central to the concept of total propaganda is that it is not simply additive; it is the product of new energies that are produced by the fusing of propaganda in such related forums as music, art, advertising, sports and politics. It is these synergies, and their production of new energies, that make total propaganda greater than the sum of its parts. Edelstein concludes that the most important distinction that should be drawn between mass culture and popular culture is its text; i.e., its propaganda. In a popular culture, everyone creates and consumes propaganda; in a mass culture almost everyone consumes it but only a few create it. This formulation offers new ways to discuss power and ideology in media texts. As an example, where once the least informed and the least educated were the most subject to propaganda, now the most informed and most educated often are the first to create propaganda and the first to consume it.

DKK 594.00
1

Integrating Total Quality Management in a Library Setting - Susan Jurow - Bog - Taylor & Francis Inc - Plusbog.dk

Integrating Total Quality Management in a Library Setting - Susan Jurow - Bog - Taylor & Francis Inc - Plusbog.dk

Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was originally designed for and successfully applied in business and manufacturing settings, this groundbreaking volume introduces strategies for translating TQM principles from the profit-based manufacturing sector to the library setting. Integrating Total Quality Management in a Library Setting shows librarians how to improve library services by implementing strategies such as employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and an overall recognition that the system (not the staff) is responsible for most inefficiencies. Total Quality Management in a Library Setting describes the principles of TQM, its origins, and the potential benefits and barriers to be expected when adopting quality management approaches in libraries. Chapters provide guidelines for planning and implementation to help libraries use total quality management to break down interdepartmental barriers and work on continuously improving library services. The contributors, who have begun to think about using or who are already using TQM in a library setting, present specific planning and implementation issues that can be put to immediate use in libraries. With this innovative book, library managers will learn that by working together on problem solving teams to address specific operational questions, and by developing a shared knowledge of problem-solving tools and techniques, staff members grow personally and gain a larger sense of organizational purpose. Other TQM methods introduced in this book include the concept of the internal customer, which teaches staff to recognize how other staff members use the results of their work, and the principle of continuous improvement, which enables libraries to set measurable goals based on quantitative performance indicators, and to monitor progress toward those goals.

DKK 849.00
1

Principles of Total Quality - Vincent K. Omachonu - Bog - Taylor & Francis Inc - Plusbog.dk

The Right to Speak - Patsy Rodenburg - Bog - Taylor & Francis Inc - Plusbog.dk

Operational Performance Measurement - Wilfred Kaydos - Bog - Taylor & Francis Inc - Plusbog.dk

DKK 873.00
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Four Years Old in an Urban Community - Elizabeth Newson - Bog - Taylor & Francis Inc - Plusbog.dk

Guide to Preparing the Corporate Quality Manual - Bernard Froman - Bog - Taylor & Francis Inc - Plusbog.dk

Theory of Elastic Stability - Luis A. Godoy - Bog - Taylor & Francis Inc - Plusbog.dk

Teaching Writing - Colin Peacock - Bog - Taylor & Francis Inc - Plusbog.dk

Indexing for Maximum Investment Results - Albert S. Neuberg - Bog - Taylor & Francis Inc - Plusbog.dk

Teaching Writing - Colin Peacock - Bog - Taylor & Francis Inc - Plusbog.dk

Early Reading and Writing - Ramin Minovi - Bog - Taylor & Francis Inc - Plusbog.dk

Therapist's Notebook - - Bog - Taylor & Francis Inc - Plusbog.dk

Early Reading and Writing - Ramin Minovi - Bog - Taylor & Francis Inc - Plusbog.dk

Pharmaceutical Industry and Public Policy in Post-reform India - Reji K. (school Of International Studies Joseph - Bog - Taylor & Francis Inc -

Plane and Geodetic Surveying - Aylmer Johnson - Bog - Taylor & Francis Inc - Plusbog.dk

Making Innovation Happen - Gerhard J. Plenert - Bog - Taylor & Francis Inc - Plusbog.dk

TPM: Collected Practices and Cases - Productivity Press - Bog - Taylor & Francis Inc - Plusbog.dk