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Tests That Work - Odin Westgaard - Bog - John Wiley & Sons Inc - Plusbog.dk

Tests That Work - Odin Westgaard - Bog - John Wiley & Sons Inc - Plusbog.dk

The only practical business resource available that shows you howto use tests to assess skills and values in the workplace! Loaded with figures, tips, checklists, and examples, Tests ThatWork gives you everything you need to use assessments responsiblyand effectively at your organization. You know the effects of mediocre workplace performance: reducedprofitability, poor productivity, and diminished customer andemployee satisfaction. But while you know the effects, finding thecauses can seem nearly impossible. Do some of your employees needto improve their execution of basic tasks? Should some of youremployees work on expanding their knowledge? How can you answerthese questions? Tests enable you to find answers such as these. But manyorganizations are afraid to use assessments: test development andexecution is complicated. Bad tests can seem punishing oroffensive, and yield inconclusive or incorrect results. That''s why noted consultant Odin Westgaard brings you Tests ThatWork, the only practical resource available that shows you how touse tests to assess skills and values in the workplace. Westgaardoffers you invaluable advice whether you''re developing andadministering tests--or merely selecting them. "Confusion has reigned in the realms of tests, testing, andcalibrating human performance. Until now. This book will be on mydesk -- the shelf is too far away!" --Roger Kaufman, professor and director, office for needsassessment and planning, Florida State University; co-editor, TheGuidebook for Performance Improvement "This is one valuable book I won''t loan to anyone. I''d never get itback! It''s that good." --Kery Mortenson, senior site training specialist, AbbottLaboratories You''ll learn how to: * Test organizational attitudes * Examine test validity and reliability * Manage ethical issues related to test administration * Evaluate and report test results . . . and more! You''ll use tests to: * discover where training is needed * determine whether training was successful * analyze an organizational culture * assess opinions and preferences * and more! Whether you''re a manager who''s considering using tests at yourorganization, a human resource development professional who''sdesigning and implementing tests for your clients, or an educatoror student engaged in the study or practice of assessment -- thisis the resource for you!

DKK 576.00
1

The Guidebook for Performance Improvement - - Bog - John Wiley & Sons Inc - Plusbog.dk

The Guidebook for Performance Improvement - - Bog - John Wiley & Sons Inc - Plusbog.dk

The ultimate resource for improvement and planning! This treasure trove of information gives you expert direction for helping your organization and its employees improve performance. Unlike most resources on organizational improvement that consider only the micro- (individual) and macro- (organization) levels, this guide incorporates the mega- (customer/client) level in planning success. Among the many leading contributors to this volume are: - - Dale M. Brethower - - Diane Dormant - - Judith Hale - - Roger Kaufman - - Danny G. Langdon - - Bette Madson - - Ann W. Parkman - - Sivasailam "Thiagi" Thiagarajan - - Odin Westgaard - - Jack Zigon . . . and many more! - - - You''ll learn vital performance improvement steps including: - - Defining objectives and ensuring that they are useful - - Determining what results to achieve - - Designing and implementing interventions, programs, and activities that will achieve results - - Planning appropriate evaluation efforts . . . and much more! - The Guidebook for Performance Improvement draws on all the current improvement approaches--quality, reengineering, job-task analysis, reward programs, and others--synthesizes those ideas, and offers you a wide range of success strategies to maximize workplace performance. A desk reference like no other, this book gives you cutting-edge tips and techniques for achieving organizational breakthroughs.Selected Contents: - - --The Origins and Critical Attributes of Human Performance Technology - - Research and Development Origins of Performance Systems - - Social Responsibility - - --A Strategic-Planning Framework: Mega Planning - - Preparing Performance Indicators and Objectives - - Needs-Assessment Basics - - Business-Unit Performance Analysis and Development - - Organizational Mapping - - Job-Task Analysis - - --The Hierarchy of Interventions - - Applications of Total Quality Concepts to Organizational Effectiveness - - Developing Front-line Employees: A New Challenge for Achieving Organizational Effectiveness - - Job Aids - - Recruitment and Turnover - - Accountability for Staff Turnover - - Performance Management - - Program Management: Its Relationship to the Project - - Rewards and Performance Incentives - - Developing Test and Assessment Items - - Quality Management/Continuous Improvement - - Performance Appraisal -

DKK 749.00
1